ITIL 4 Managing Professional Certification

For IT professionals working in technology and across digital teams, ITIL 4 Managing Professional is an ideal next step after ITIL 4 Foundation. The Managing Professional (MP) stream gives students the technical and practical know-how they need to manage productive IT-enabled services, teams, and workflows.

To earn your ITIL 4 Managing Professional or ITIL 4 Strategic Leader, you must complete all modules in each stream, with ITIL Strategist Direct, Plan and Improve being a universal module for both streams.

After earning the ITIL 4 Managing Professional designation, candidates would only need to complete the ITIL 4 Leader: Digital and IT Strategy module to achieve the ITIL 4 Strategic Leader designation.

Certification Prerequisites:

Steps to Achieve Your ITIL® 4 Managing Professional Certification

1. Attend the following courses:

2. Pass the following exams:

  • ITIL® 4 Specialist Create, Deliver and Support (CDS) Exam
  • ITIL® 4 Managing Professional - Drive Stakeholder Value (DSV) Exam
  • ITIL® 4 Specialist High Velocity IT (HVIT) Exam
  • ITIL® 4 Strategist Direct Plan and Improve (DPI) Exam

ITIL® 4 Managing Professional Courses

ITIL® 4 Specialist Create, Deliver and Support (CDS)

Acquire insights that allow you to integrate value streams and activities to create, deliver and support IT-enabled products and services. This class includes an exam voucher.

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3 Days | $2385

ITIL® 4 Managing Professional - Drive Stakeholder Value (DSV)

This course covers key topics such as SLA design, multi-supplier management, communication, customer journey mapping, and more. This class includes an exam voucher.

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3 Days | $2385

ITIL® 4 Specialist High Velocity IT (HVIT)

This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments. This class includes an exam voucher.

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3 Days | $2385

ITIL® 4 Strategist Direct Plan and Improve (DPI)

You will gain the practical skills needed to establish a “learning and improving” IT organization that possess a strong and targeted strategic direction. This class includes an exam voucher.

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3 Days | $2385

ITIL® 4 Foundation Take2

Take2 Re-Sit Exam Option - Take2 allows you to retake your ITIL exam, in the event that you do not pass on your first attempt. You must schedule and take the re-sit exam within 6 months from the date of your initial exam.

Buy Take2 - $100

ITIL® 4 Managing Professional Certification - Next Steps

Once you earn your ITIL® 4 Managing Professional certification, you can continues your ITIL certification journey with the ITIL® 4 Strategic Leader certification.

ITIL® 4 Strategic Leader: Digital and IT Strategy (DITS)

You will experience the four key capabilities to develop a holistic, digital capability framework: digital leadership, managing innovation and emerging technologies, risk management and structuring a digital enterprise. This class includes an exam voucher.

3 Days | $2385