Communication Strategies

Price
$395.00 USD

Duration
1 Day

 

Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Corporate Tech Pass: Our Corporate Tech Pass includes unlimited attendance for a single person, in the following Virtual Instructor Led course types: Microsoft Office, Microsoft Technical, CompTIA, Project Management, SharePoint, ITIL, Certified Ethical Hacker, Certified Hacking Forensics Investigator, Java, Professional Development Courses and more. The full list of eligible course titles can be found at https://www.newhorizons.com/eligible.

If you have questions about our Corporate Tech Pass, please contact your Account Manager.

Course Prerequisites

There are no prerequisites for this course.

Agenda

1 - Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

2 - The Big Picture

  • What is Communication?
  • How Do We Communicate?
  • Other Factors in Communication

3 - Understanding Communication Barriers

  • An Overview of Common Barriers
  • Language Barriers
  • Cultural Barriers
  • Differences in Time and Place

4 - Paraverbal Communication Skills

  • The Power of Pitch
  • The Truth about Tone
  • The Strength of Speed

5 - Non-Verbal Communication

  • Understanding the Mehrabian Study
  • All About Body Language
  • Interpreting Gestures

6 - Speaking Like a STAR

  • S = Situation
  • T = Task
  • A = Action
  • R = Result
  • Summary

7 - Listening Skills

  • Seven Ways to Listen Better Today
  • Understanding Active Listening
  • Sending Good Signals to Others

8 - Asking Good Questions

  • Open Questions
  • Closed Questions
  • Probing Questions

9 - Appreciative Inquiry

  • The Purpose of AI
  • The Four Stages
  • Examples and Case Studies

10 - Mastering the Art of Conversation

  • Level One: Discussing General Topics
  • Level Two: Sharing Ideas and Perspectives
  • Level Three: Sharing Personal Experiences
  • Our Top Networking Tips

11 - Advanced Communication Skills

  • Understanding Precipitating Factors
  • Establishing Common Ground
  • Using “I” Messages

12 - Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
 

Upcoming Class Dates and Times

May 1
8:00 AM - 4:00 PM
ENROLL $395.00 USD
May 21
8:00 AM - 4:00 PM
ENROLL $395.00 USD
Jun 5
8:00 AM - 4:00 PM
ENROLL $395.00 USD
Jun 24
8:00 AM - 4:00 PM
ENROLL $395.00 USD
Jul 19
8:00 AM - 4:00 PM
ENROLL $395.00 USD
Aug 12
8:00 AM - 4:00 PM
ENROLL $395.00 USD
Sep 4
8:00 AM - 4:00 PM
ENROLL $395.00 USD
Oct 1
8:00 AM - 4:00 PM
ENROLL $395.00 USD
Oct 28
8:00 AM - 4:00 PM
ENROLL $395.00 USD
Nov 22
8:00 AM - 4:00 PM
ENROLL $395.00 USD
Dec 23
8:00 AM - 4:00 PM
ENROLL $395.00 USD
 



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