10 Soft Skills You Need

Price
$395.00

Duration
1 Day

 

Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light.

Course Objectives

Upon successful completion of this course, students will be able to better interact and communicate in the workplace.

Who Should Attend?

This course is intended for individuals who want to develop a core set of soft skill.

United Training is committed to working as a partner with our clients. Choose United Training and take advantage of the following benefits.

  • Robust Public Enrollment Schedule. Enjoy access to hundreds of Guaranteed to Run dates across a diverse catalog of course titles.
  • Private Group Training. Let our world-class instructors come to you to deliver training at your place of business or we can present to your team online using our Virtual Instructor-Led Training platform.
  • Custom Training Solutions. Our subject matter experts can customize the class to specifically address the unique goals of your team.
  • Free Re-Takes. Most completed United Training courses carry our unbeatable Learning Guarantee. This guarantee allows students to repeat most United Training courses, if they are the same version, FREE OF CHARGE, within six months of completion of the courses. Exceptions: Cisco, Citrix, VMware, Red Hat, and courses provided by affiliated 3rd party training providers.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with United Training, you may use a portion of your agreement to pay for this class.

Training Coupons: Previously purchased Training Coupons can be redeemed for eligible courses. If you have previously purchased a Technical or Application Training Coupon pool with United Training, you may use your coupons to pay for this class.

Corporate Tech Pass: Our Corporate Tech Pass includes unlimited attendance for a single person, in the following Virtual Instructor Led course types: Microsoft Office, Microsoft Technical, CompTIA, Project Management, SharePoint, ITIL, Certified Ethical Hacker, Certified Hacking Forensics Investigator, Java, Professional Development Courses and more. The full list of eligible course titles can be found at https://unitedtraining.com/eligible.

Training Passport: A Training Passport allows you to secure up to 20 days of training to use at any time over 12 months. Your training days can be used by one member of your organization or split up among multiple employees. This course can be taken as part of your previously purchased Training Passport.

If you have questions about Learning Credits, Technical or Application Coupons, our Corporate Tech Pass, or our Training Passport, please contact your Account Manager.

Course Prerequisites

There are no prerequisites for this course.

Agenda

1 - GETTING STARTED

  • Housekeeping Items
  • Pre-Assignment Review
  • Workshop Objectives
  • The Parking Lot
  • Action Plan

2 - WHAT ARE SOFT SKILLS?

  • Definition of Soft Skills
  • Empathy and the Emotional Intelligence Quotient
  • Professionalism
  • Learned vs. Inborn Traits

3 - SOFT SKILL 1: COMMUNICATION

  • Ways We Communicate
  • Improving Non-Verbal Communication
  • Listening
  • Openness and Honesty

4 - SOFT SKILL 2: TEAMWORK

  • Identifying Capabilities
  • Get Into Your Role
  • Learn the Whole Process
  • The Power of Flow

5 - SOFT SKILL 3: PROBLEM SOLVING

  • Define the Problem
  • Generate Alternative Solutions
  • Evaluate the Plans
  • Implementation and Re-evaluation

6 - SOFT SKILL 4: TIME MANAGEMENT

  • The Art of Scheduling
  • Prioritizing
  • Managing Distractions
  • The Multitasking Myth

7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC

  • What Are You Working For?
  • Caring for Others vs. Self
  • Building Trust
  • Work Is Its Own Reward

8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY

  • Getting over the Good Old Days Syndrome
  • Changing to Manage Process
  • Changing to Manage People
  • Showing You're Worth Your Weight in Adaptability

9 - SOFT SKILL 8: SELF-CONFIDENCE

  • Confident Traits
  • Self-Questionnaire
  • Surefire Confidence Building Tactics
  • Build Up Others

10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM

  • Wow, You Mean I'm Not Perfect?
  • Listen With An Open Mind
  • Analyze and Learn
  • Clear the Air and Don't Hold Any Grudges

11 - SOFT SKILL 10: NETWORKING

  • Redefining Need
  • Identifying Others' Interests
  • Reaching Out
  • When to Back Off

12 - WRAPPING UP

  • Words From The Wise
  • Review Of The Parking Lot
  • Lessons Learned
  • Recommended Reading
  • Completion Of Action Plans And Evaluations
 

Upcoming Class Dates and Times

Feb 7
8:00 AM - 4:00 PM
ENROLL $395.00
Mar 8
8:00 AM - 4:00 PM
ENROLL $395.00
Apr 7
8:00 AM - 4:00 PM
ENROLL $395.00
May 8
8:00 AM - 4:00 PM
ENROLL $395.00
Jun 6
8:00 AM - 4:00 PM
ENROLL $395.00
 

Do You Have Additional Questions? Please Contact Us Below.

contact us contact us 
Contact Us about Starting Your Business Training Strategy with United Training