10 Soft Skills You Need

Price
$395.00
Duration
 1 Day
Delivery Methods
 VILT    Private Group

In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light.

 

Upcoming Class Dates and Times

Jan 26, 2021
8:00AM - 4:00PM Central
1 Day
Virtual Instructor Led
 GTR
Mar 16, 2021
8:00AM - 4:00PM Central
1 Day
Virtual Instructor Led
 GTR
May 04, 2021
8:00AM - 4:00PM Central
1 Day
Virtual Instructor Led
 GTR
Jun 23, 2021
8:00AM - 4:00PM Central
1 Day
Virtual Instructor Led
 GTR

Who Should Attend

This course is intended for individuals who want to develop a core set of soft skill.

Course Objectives

    Upon successful completion of this course, students will be able to better interact and communicate in the workplace.

Agenda

1 - GETTING STARTED
  • Housekeeping Items
  • Pre-Assignment Review
  • Workshop Objectives
  • The Parking Lot
  • Action Plan
2 - WHAT ARE SOFT SKILLS?
  • Definition of Soft Skills
  • Empathy and the Emotional Intelligence Quotient
  • Professionalism
  • Learned vs. Inborn Traits
3 - SOFT SKILL 1: COMMUNICATION
  • Ways We Communicate
  • Improving Non-Verbal Communication
  • Listening
  • Openness and Honesty
4 - SOFT SKILL 2: TEAMWORK
  • Identifying Capabilities
  • Get Into Your Role
  • Learn the Whole Process
  • The Power of Flow
5 - SOFT SKILL 3: PROBLEM SOLVING
  • Define the Problem
  • Generate Alternative Solutions
  • Evaluate the Plans
  • Implementation and Re-evaluation
6 - SOFT SKILL 4: TIME MANAGEMENT
  • The Art of Scheduling
  • Prioritizing
  • Managing Distractions
  • The Multitasking Myth
7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC
  • What Are You Working For?
  • Caring for Others vs. Self
  • Building Trust
  • Work Is Its Own Reward
8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY
  • Getting over the Good Old Days Syndrome
  • Changing to Manage Process
  • Changing to Manage People
  • Showing You're Worth Your Weight in Adaptability
9 - SOFT SKILL 8: SELF-CONFIDENCE
  • Confident Traits
  • Self-Questionnaire
  • Surefire Confidence Building Tactics
  • Build Up Others
10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM
  • Wow, You Mean I'm Not Perfect?
  • Listen With An Open Mind
  • Analyze and Learn
  • Clear the Air and Don't Hold Any Grudges
11 - SOFT SKILL 10: NETWORKING
  • Redefining Need
  • Identifying Others' Interests
  • Reaching Out
  • When to Back Off
12 - WRAPPING UP
  • Words From The Wise
  • Review Of The Parking Lot
  • Lessons Learned
  • Recommended Reading
  • Completion Of Action Plans And Evaluations