Facilitation Skills

Price
$395.00
Duration
 1 Day
Delivery Methods
 VILT    Private Group
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In this course, students will explore what facilitation is all about and learn effective ways to facilitate small meetings.

 

Upcoming Class Dates and Times

This class is not currently scheduled.
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Who Should Attend

This course is intended for individuals who desire to be better meeting facilitators.

Course Objectives

    Upon successful completion of this course, students will create a comfortable environment through better facilitation in order to help an organization make better decisions.

Agenda

1 - GETTING STARTED
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
2 - UNDERSTANDING FACILITATION
  • What is Facilitation?
  • What is a Facilitator?
  • When is Facilitation Appropriate?
3 - PROCESS VS. CONTENT
  • About Process
  • About Content
  • A Facilitator's Focus
4 - LAYING THE GROUNDWORK
  • Choosing a Facilitated Approach
  • Planning for a Facilitated Meeting
  • Collecting Data
5 - TUCKMAN AND JENSEN'S MODEL OF TEAM DEVELOPMENT
  • Stage One: Forming
  • Stage Two: Storming
  • Stage Three: Norming
  • Stage Four: Performing
6 - BUILDING CONSENSUS
  • Encouraging Participation
  • Gathering Information
  • Presenting Information
  • Synthesizing and Summarizing
7 - REACHING A DECISION POINT
  • Identifying the Options
  • Creating a Short List
  • Choosing a Solution
  • Using the Multi-Option Technique
8 - DEALING WITH DIFFICULT PEOPLE
  • Addressing Disruptions
  • Common Types of Difficult People and How to Handle Them
  • Helping the Group Resolve Issues on Their Own
9 - ADDRESSING GROUP DYSFUNCTION
  • Using Ground Rules to Prevent Dysfunction
  • Restating and Reframing Issues
  • Getting People Back on Track
10 - ABOUT INTERVENTION
  • Why Intervention May Be Necessary
  • When to Intervene
  • Levels of Intervention
11 - INTERVENTION TECHNIQUES
  • Using Your Processes
  • Boomerang it Back
  • ICE It: Identify, Check for agreement, Evaluate how to Resolve
12 - WRAPPING UP
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
 

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