MB-240T00 Dynamics 365 for Field Service

Price
$2,380.00
KNOWvember
$892.50
Duration
 4 Days
Delivery Methods
 VILT    Private Group
Discounted Voucher Price
$124.00
Eligible UT Programs: Learning Credits, Coupons, Technical Training Pass, Training Passport
50% Off on Over 350 Courses All Month Long   Use Promo Code "KNOW50"

Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers. This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions. Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals.

This course contains a 1-day Applied Workshop that will allow you to practice your skills.

 

Upcoming Class Dates and Times

This class is not currently scheduled.
Contact us and we will help you get the training you need!

Who Should Attend

This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers.

Course Objectives

  • Identify the key components involved in Field Service Implementations.
  • Define the products and services that will be delivered to customers.
  • Determine which pricing options to use in specific scenarios.
  • Determine which resources are required.

Agenda

1 - Implement Microsoft Dynamics 365 Field Service
  • Configure Microsoft Dynamics 365 Field Service
  • Work order management, agreements, inventory, and purchasing in Dynamics 365 Field Service
  • Create custom apps for Dynamics 365 Field Service
  • Get started with the Dynamics 365 Field Service Mobile application
  • Customize and configure the Dynamics 365 Field Service Mobile application
2 - Manage work orders in Dynamics 365 Field Service
  • Work order management, agreements, inventory, and purchasing in Dynamics 365 Field Service
  • Incident types in Dynamics 365 Field Service
  • Inspections in Dynamics 365 Field Service
  • Customer assets in Dynamics 365 Field Service
3 - Working with Connected Field Service for Dynamics 365 and Azure IoT
  • Get started with Connected Field Service for Dynamics 365 and Azure IoT
  • Remotely monitor and service equipment with Connected Field Service for Dynamics 365 and Azure IoT
  • Register and manage devices with Connected Field Service for Dynamics 365 and Azure IoT
  • Using IoT Central with Connected Field Service for Dynamics 365
  • Identify Exceptions with Connected Field Service for Dynamics 365 and Azure IoT
4 - Solve problems in real time with Dynamics 365 Remote Assist
  • Get started with making Remote Assist calls
  • Integrate Dynamics 365 Remote Assist Dynamics 365 Field Service
 

Do You Have Additional Questions? Please Contact Us Below.

contact us contact us 
Contact Us about Starting Your Business Training Strategy with United Training