Who Should Attend
Anyone starting or leading a move towards increased reliability,
Anyone interested in modern IT leadership and organizational, change approaches,
Business Managers,
Business Stakeholders,
Change Agents,
Consultants,
DevOps Practitioners,
IT Directors,
IT Managers,
IT Team Leaders,
Product Owners,
Scrum Masters,
Software Engineers,
Site Reliability Engineers,
System Integrators,
Tool Providers
Course Objectives
- The history of SRE and its emergence at Google
- The inter-relationship of SRE with DevOps and other popular frameworks
- The underlying principles behind SRE
- Service Level Objectives (SLO’s) and their user focus
- Service Level Indicators (SLI’s) and the modern monitoring landscape
- Error budgets and the associated error budget policies
- Toil and its effect on an organization’s productivity
- Some practical steps that can help to eliminate toil
- Observability as something to indicate the health of a service
- SRE tools, automation techniques and the importance of security
- Anti-fragility, our approach to failure and failure testing
- The organizational impact that introducing SRE brings