AZ-720T00: Azure Support Engineer Troubleshooting Azure Connectivity


3 Days


Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

Networking is essential, particularly when you have cloud-based assets. This course covers the different connectivity issues that a network engineer will typically encounter, and the troubleshooting steps to resolve these issues.

Who Should Attend?

As an Azure network support engineer, you understand that business data is valuable, and needs to be protected from internal and external risks. When you encounter problems with backing up or recovery, you need to know how to approach the problem. In this module, you will learn how to monitor the status of backups, review logs, and troubleshoot common issues that occur when backing up and recovering data.

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Course Prerequisites

Experience with networking and with hybrid environments, including knowledge of routing, permissions, and account limits.


1 - Troubleshoot Business Continuity with Microsoft Azure

  • Troubleshoot Azure backup and recovery issues
  • Restart a failed backup

2 - Troubleshoot Name Resolution Issues in Microsoft Azure

  • Troubleshoot Azure internal name resolution issues
  • Troubleshoot public DNS issues

3 - Troubleshoot Cloud and Hybrid Connectivity in Microsoft Azure

  • Troubleshoot ExpressRoute connectivity
  • Troubleshoot site to site VPNs
  • Troubleshoot point to site VPNs
  • Troubleshoot virtual network connectivity
  • Troubleshoot virtual WAN issues

4 - Troubleshoot Platform-as-a-Service Issues in Microsoft Azure

  • Troubleshoot PaaS services
  • Troubleshoot PaaS integration issues

5 - Troubleshoot Authentication and Access Control Issues in Microsoft Azure

  • Troubleshoot Azure AD authentication
  • Troubleshoot hybrid authentication
  • Troubleshoot authorization issues

6 - Troubleshoot Network Security Issues with Microsoft Azure

  • Troubleshoot network security issues
  • Troubleshoot NSGs
  • Troubleshoot Azure Firewall
  • Troubleshoot latency issues within a virtual network

7 - Troubleshoot Routing, Traffic Control, and Load Balancing in Microsoft Azure

  • Troubleshoot routing and traffic control
  • Troubleshoot load-balancing issues

8 - Troubleshoot Connectivity Issues with Virtual Machines in Microsoft Azure

  • Choose between Azure Bastion or just in time VM access
  • Troubleshoot issues with Azure Bastion
  • Troubleshoot just in time VM access

9 - Troubleshoot VPN Gateways in Microsoft Azure

  • Troubleshoot site to site VPNs
  • Troubleshoot point to site VPNs

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