Facilitation Skills Workshop


1 Day


Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

An effective facilitator helps a group accomplish a goal, such as understand or solve a problem, explore opportunities, define requirements, make decisions, or other objectives. The ability to keep the group on task to achieve the goal is the value a good facilitator brings to an organization. The investment in developing facilitation skills is rewarded with increased leadership capabilities, more effective time management in meetings and other group settings, and improved likelihood of achieving team and business goals.

This workshop is also available as a 2-day private class. We can address your organization’s issues, time constraints, and save you money, too. Contact us to learn more.

Course Objectives

  • Learn various facilitation techniques, including when and how to use them for best effect.
  • Develop a structured approach to planning and conducting facilitated sessions.
  • Practice applying facilitation concepts and best practices.

Who Should Attend?

Those wishing to use facilitation for maximum effect and those wishing to go beyond basic meeting skills to deliver consensus and action.

United Training is committed to working as a partner with our clients. Choose United Training and take advantage of the following benefits.

  • Robust Public Enrollment Schedule. Enjoy access to hundreds of Guaranteed to Run dates across a diverse catalog of course titles.
  • Private Group Training. Let our world-class instructors come to you to deliver training at your place of business or we can present to your team online using our Virtual Instructor-Led Training platform.
  • Custom Training Solutions. Our subject matter experts can customize the class to specifically address the unique goals of your team.
  • Free Re-Takes. Most completed United Training courses carry our unbeatable Learning Guarantee. This guarantee allows students to repeat most United Training courses, if they are the same version, FREE OF CHARGE, within six months of completion of the courses. Exceptions: Cisco, Citrix, VMware, Red Hat, and courses provided by affiliated 3rd party training providers. Courses delivered by Watermark Learning, Pierian Training, and Project Management Academy can be retaken for 50% of retail price.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with United Training, you may use a portion of your agreement to pay for this class.

Corporate Tech Pass: Our Corporate Tech Pass includes unlimited attendance for a single person, in the following Virtual Instructor Led course types: Microsoft Office, Microsoft Technical, CompTIA, Project Management, SharePoint, ITIL, Certified Ethical Hacker, Certified Hacking Forensics Investigator, Java, Professional Development Courses and more. The full list of eligible course titles can be found at https://unitedtraining.com/eligible.

If you have questions about Learning Credits or our Corporate Tech Pass, please contact your Account Manager.

Course Prerequisites

There are no prerequisites for this course.


1 - Facilitation Fundamentals

  • Facilitation overview
  • Facilitation Top 10
  • The facilitation process

2 - Starting the Session

  • Understanding session context
  • Session roles and responsibilities
  • Importance of introductions
  • Session 1: Introductions
  • Ground rules
  • Getting to consensus
  • Session 2: Ground Rules

3 - Guiding the Session

  • Team dynamics
  • Meeting the team where it is at
  • Managing session time
  • Managing self
  • Session 3: Characteristics of Good Facilitators
  • Energizers and ice breakers
  • Session 4: Favorite Energizers
  • Difficult people situations
  • Session 5: Addressing difficult people situations

4 - Closing the Session

  • Session review
  • Session 6: Session review

Upcoming Class Dates and Times

Sep 26
8:30 AM - 4:30 PM
ENROLL $795.00
Dec 5
8:30 AM - 4:30 PM
ENROLL $795.00
Feb 13
8:30 AM - 4:30 PM
ENROLL $795.00
May 28
8:30 AM - 4:30 PM
ENROLL $795.00
Aug 27
8:30 AM - 4:30 PM
ENROLL $795.00

Do You Have Additional Questions? Please Contact Us Below.

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