macOS Support Essentials v13 - Ventura


3 Days


Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

macOS Support Essentials v13, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Ventura, such as IT professionals, technicians, help desk specialists, and ardent Mac users. This is the only Apple Pro Training Series course that covers Ventura. Students will find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling, and configuring macOS Ventura to setting up network services like the Content Caching service.

Course Objectives

  • Security and privacy enhancements
  • Control Center and Notification Center
  • Safari
  • System extensions
  • macOS Recovery
  • Startup Security Utility
  • The Signed System Volume (SSV)

Who Should Attend?

Anyone who needs to support, troubleshoot, or optimize macOS Ventura, such as IT professionals, technicians, help desk specialists, and ardent Mac users.

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Course Prerequisites

macOS familiarity Basic computer navigation skills


1 - Installation and Configuration

  • Introduction to macOS
  • Update, Upgrade, or Reinstall macOS
  • Set Up and Configure macOS
  • Use the Command Line
  • Use macOS Recovery
  • Update macOS

2 - User Accounts

  • Manage User Accounts
  • Manage User Home Folders
  • Manage Security and Privacy
  • Manage Password Changes

3 - File Systems

  • Manage File Systems and Storage
  • Manage FileVault
  • Manage Permissions and Sharing
  • Use Hidden Items, Shortcuts, and File Archives

4 - Data Management

  • Manage System Resources
  • Use Metadata, Spotlight, and Siri
  • Manage Time Machine

5 - Apps and Processes

  • Install Apps
  • Manage Files
  • Manage and Troubleshoot Apps

6 - Network Configuration

  • Manage Basic Network Settings
  • Manage Advanced Network Settings
  • Troubleshoot Network Issues

7 - Network Services

  • Manage Network Services
  • Manage Host Sharing and Personal Firewall

8 - System Management

  • Troubleshoot Peripherals
  • Manage Printers and Scanners
  • Troubleshoot Startup and System Issues

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We can enroll multiple students in an upcoming class or schedule a dedicated private training event designed to meet your organization’s needs.


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