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American Sign Language - Beginner
This course is designed to give students a language foundation in ASL. The course will include: the origins of the language; the alphabet and fingerspelling; colors; animals; foods and drinks; family signs; feelings; profess…
LNOD 2 h, 26 min
Cyber Security for the End User - Beginner
By some estimates, over 90% of security breaches can be prevented by simple security awareness. This course is designed for everyday computer users and will help identify and prevent common cyber threats through awareness an…
LNOD 0 h, 21 min
Developing a Lunch and Learn - Beginner
A lunch and learn is an informal, less structured, hour long, lunch time training event covering a need to know topic for a company’s employees. This course helps students learn how to create and present an effective and suc…
LNOD 0 h, 13 min
Effective Interviewing - Beginner
One of the most important decisions a company can make is hiring new employees. Good hiring decisions can make or break teams and can have a direct impact on a company's bottom line.  Additionally, increasing diversity in h…
LNOD 0 h, 27 min
Email Etiquette - Beginner
Email is an important tool in today's business world. With its prevalence, it is imperative this tool is used professionally and properly. This course helps students understand best practices for composing and responding t…
LNOD 0 h, 17 min
Online Meeting Etiquette - Beginner
If online meetings are run professionally and smoothly they can be a great use of people's time and an essential part of collaborating. If they aren't, they waste everyone's time and can place critical projects in jeopardy.…
LNOD 0 h, 25 min
Working Effectively from Home - Beginner
In this course, students will learn helpful strategies to support their adjustment to working effectively from a remote location. Tips are provided to help employees designate a suitable remote workspace. In addition, studen…
LNOD 0 h, 16 min
Advanced Business Writing
Work has been transformed by technology and globalization. Business writing has changed as a result and more than ever before, work involves writing. Effective business writing can increase productivity and the success of yo…
VILT 2 Days
Managing the Virtual Workplace
Virtual workers and virtual teams are an essential part of today’s workforce. More than ever, people are using technology to work anywhere, anytime. There are benefits to today’s virtual workplace, but there can be challeng…
VILT 0.5 Days
10 Soft Skills You Need
In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light.
VILT 1 Day
Accounting Essentials
In this course, students will learn about accounting fundamentals.
VILT 1 Day
Business Ethics
In this course, students will grow in their understanding of business ethics, their impact on all business levels and how all who interact with the company influence the development of a company business ethic.
VILT 1 Day
Business Etiquette
This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and 'the handshake', conversation skills/small …
VILT 1 Day
Change Management
This workshop will give all participants an understanding of how change is implemented and some tools for managing their reactions to change.
VILT 1 Day
Coaching and Mentoring
You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This emplo…
VILT 1 Day
Communication Strategies
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give …
VILT 1 Day
Conflict Resolution
Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved it can lead to lost production, absences, attrition, and even lawsuits.
VILT 1 Day
Creative Problem Solving
This workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, & analyzing data wi…
VILT 1 Day
Critical Thinking
In this course, students will learn develop their ability to analyze and evaluate information.
VILT 1 Day
Customer Service
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in …
VILT 1 Day
Email Etiquette
In this course, students will learn about e-mail policies and learn how to write professional e-mail memos that convey appropriate messages.
VILT 1 Day
Employee Motivation
This course will assist students in understanding and implementing strategies that will help to motivate their work force.
VILT 1 Day
Excellence in Service - Advanced
In this course, learn how to develop and monitor service standards to support exceptional customer service; build customer service teams; understand your customers and how they measure service; and how to develop customer lo…
VILT 1 Day
Excellence in Service - Basic
Identify customer types, set customer expectations and maintain a positive attitude when working with customers.
VILT 1 Day
Facilitation Skills
In this course, students will explore what facilitation is all about and learn effective ways to facilitate small meetings.
VILT 1 Day
Grammar Essentials
You learned the rules of grammar in school, but now you'd like to refresh and refine your grammar usage for your professional life. You need to state your ideas clearly and concisely in written communications and present you…
VILT 1 Day
Handling a Difficult Customer
In this course, students will gain a valuable skill set to deal with difficult customers in various situations.
VILT 1 Day
Interpersonal Skills
We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help participants work towards being that unforgettable person by providing communication …
VILT 1 Day
Leadership and Influence
Once you learn the techniques of true Leadership And Influence, you will be able to build the confidence it takes to take the lead.
VILT 1 Day
Negotiation Skills
Although people often think of boardrooms, suits, and million dollar deals when they hear the word “negotiation,” the truth is that we negotiate all the time. For example, have you ever - Decided where to eat with a grou…
VILT 1 Day
Organizational Skills
Developing good Organizational Skill is an investment that will provide benefits for years. To be successful means to be organized. These skills will filter through all aspects of your participants professional and personal …
VILT 1 Day
Performance Management
In this course, students learn to identify and manage difficult employees, monitor their behavior, develop clear and effective communications techniques, give and receive feedback, identify workplace conflicts and present re…
VILT 1 Day
Personal Productivity
This course is intended for individuals who want to maximize their personal productivity.
VILT 1 Day
Presentation Skills
This program can benefit anyone who presents; a trainer, a meeting facilitator, speaker, or seminar discussion leader. No matter which role you are assuming, this workshop will help you become more efficient and proficient w…
VILT 1 Day
Project Communications and Stakeholder Management
This course, based on PMI®’s PMBOK® Guide, Sixth Edition, focuses on both improving the efficiency and effectiveness of all project-related communications, from initial planning through closure. It also examines best practic…
VILT 2 Days
Project Scope and Schedule Management
This course provides participants with tools and techniques to help them determine and deliver products, services, and results that meet requirements, expectations, and deadlines. NOTE: This course will earn you 14 PDUs.
VILT 2 Days
Supervising Others
In this course, students will develop the skills required to be more efficient and proficient supervisors.
VILT 1 Day
Teamwork and Team Building
This workshop will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer.
VILT 1 Day
Telephone Etiquette
In this course, students will learn about different types of calls and the etiquette associated with them.
VILT 1 Day
The Art of Working from Home
Working in a home office requires a unique set of skills. Remote or virtual employees have additional challenges created by not being in a centralized office. Communication issues alone make it a challenging job and recogniz…
VILT 0.5 Days
Time Management
Time management training most often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list. Activities are then rated based on urgency and importance,…
VILT 1 Day
Foster a Culture of Diversity Through Inclusive Leadership
Organizations operate across a rich, diverse and changing landscape. The new workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic backgr…
VILT 2 Days
IT Management and Leadership Executive (ITMLE©) Certification
The ITMLE Certification Bootcamp is ideal for seasoned IT Managers and IT Directors (Managers of Managers) wanting to enhance their current job performance, position them for promotion, accelerate their upward mobility and g…
VILT 3 Days
IT Management and Leadership Professional (ITMLP©) Certification
The ITMLP Certification Boot Camp workshop contains a collection of key IT topics designed to increase the effectiveness of soon-to-be, new, and experienced first-line IT Managers, by: Widening their knowledge of IT, Discuss…
VILT 3 Days
Conflict Resolution & Civility
Conflict is part of working together. Unresolved conflict undermines productivity, creates confusion and ill will and can lead to increased stress with physical and emotional consequences. Conflict Resolution is an opportuni…
VILT 2 Days
Emotional Intelligence
Emotional intelligence, also called EQ, is the ability to be aware of, recognize and to manage emotions in themselves and others. and relationships. It’s a pivotal factor in personal and professional success. To discern betw…
VILT 2 Days
Leadership Excellence
When you nurture and inspire your team, you give them the con?dence to do their jobs well. You want to provide guidance and motivation, while showing integrity and modeling the behaviors you want to see in your team. Learn w…
VILT 2 Days
Moving to Management & Leadership
With a host of new challenges and responsibilities to tackle, new supervisors need adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This course can…
VILT 2 Days
Certified Associate in Project Management (CAPM) Course - Sixth Edition
In this course, students will learn about and prepare for the Certified Associate in Project Management (CAPM) certification exam from the Project Management Institute, Inc. (PMI)®. NOTE: This course will earn you 28 PDUs.
VILT 4 Days
Project Management Professional (PMP)® Certification Preparation Course - 7th Edition
Over a million people in 170 countries hold the highly respected PMP® credential. This course prepares participants for the concepts found on the PMP® certification exam, effective January 2, 2021. As a Premier-Level Authori…
VILT 5 Days
Critical Thinking & Decision Making
Evaluating information, making decisions and problem solving happens continually. On average we make as many as 50 decisions before we start work every day. Despite all the natural decision making that goes on and the probl…
VILT 2 Days
Negotiate Forward: A Process for Effective Negotiation
We all negotiate. Negotiating is about resolving differences to save time and money, develop a higher degree of satisfaction earn greater respect. Negotiating is a fundamental life skill. Whether you are working on a projec…
VILT 2 Days
Positive Assertiveness & Inclusive Leadership
Positive Assertiveness is both a communication style and behavior pattern that is fully expressive without being either dominant or passive. According to the tenets of Transactional Analysis, disruptive and unproductive beha…
VILT 2 Days
Time Management & Goal Setting
Time management training most often begins with setting goals and staying focused. The process of planning and controlling how much time to spend on specific activities. The ability to prioritize tasks to maximize personal …
VILT 2 Days
Work Relationships: Influence, Inclusion and Impact
People have the unique ability to come together, specialize, organize, collaborate, delegate share experiences and learn. This instinctive drive to form teams may be our most effective evolutionary trait, allowing us to achi…
VILT 2 Days