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business analysis

  • Business Analysis
    This is an introductory course designed to provide participants with a basic understanding of the benefits, functions and impact a business analyst has within an organization. The course discusses the business analysis process as it is applied throughout a project as well as the pre-project activities that comprise strategy analysis. Participants learn how a business analyst supports the project throughout the solution development life cycle, from defining business needs and solution scope to validating that requirements have been met in the testing phase and ensuring the solution continues to provide value after implementation. After completing this course, participants will fully understand the characteristics of the business analyst role and the components that comprise the profession of business analysis. Students will obtain a solid working vocabulary to enable effective communication about business analysis activities and deliverables across the project team. NOTE: This course will earn you 14 PDUs.
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  • Business Analysis
    Learn about the components of Strategic Business Analysis. Understand the importance of defining the business need correctly and pursuing a thorough analysis of the internal and external environments of the enterprise before choosing the solution. Shortcutting the pre-analysis work discussed in this course often results in delivering solutions that are misaligned to the enterprise strategy and to the expectations and needs of the business. Learn how to avoid the pitfall of jumping to a solution prior to a solid understanding of the opportunity or problem needing to be addressed. NOTE: This course will earn you 14 PDUs.
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  • Business Analysis
    Learn the steps to effective business case development and support your strategic business recommendations with sound budgeting and financial back-up. The one course you need to make high-impact recommendations and receive full management support for your ideas. NOTE: This course will earn you 14 PDUs.
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  • Business Analysis
    You will revisit the foundational concepts of business analysis and discuss the importance of requirements to project success. A deep exploration of requirements and requirements categories is provided. You will learn how to perform a deep exploration of your stakeholders as a starting point to the requirements process. You will be presented with guidance and helpful instruction for planning and preparing for elicitation and documentation. A number of popular and common elicitation techniques are explored. The best practices for writing and documenting requirements are shared. A thorough presentation of requirements and solution validation is provided. NOTE: This course will earn you 21 PDUs.
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  • Business Analysis
    Learn to map your business processes easily and efficiently using the industry standard - BPMN which stands for Business Process Modeling Notation from the Object Management Group (OMG). You will learn the best practices in process mapping using the latest industry standards (BPMN) so that both the business and IT stakeholders will be able to understand the models and map processes consistently through-out your organization. NOTE: This course will earn you 14 PDUs.
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  • Business Analysis
    Learn to develop a plan that includes determining the requirements activities a Business Analyst will perform on a particular project and how you will control and manage changes to the deliverables. Develop a high level test plan to verify and validate your user requirements and achieve quality performance. NOTE: This course will earn you 14 PDUs.
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  • Business Analysis
    Many of today’s Project Management and Business Analyst Professionals are finding themselves leading, managing and analyzing on Agile development teams - only to find that many of the tools and techniques applied when using a traditional project management approach no longer work as effectively or at all. In order to do more than survive in this iterative development environment, today’s Project Manager and Business Analyst must employ additional project management and business analysis tools and techniques to effectively lead their teams and deliver their projects. The course will explore how your projects can easily and successfully make the transition to an effective Agile environment. Agile Scrum is an incremental, iterative framework for project management and software development - where requirements and solutions evolve through collaboration between self-organizing cross-functional teams. NOTE: This course will earn you 14 PDUs.
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  • Business Analysis
    In this course, you will gain an understanding about agile business analysis. You will learn how business analysis on an agile project is ‘the same’ and ‘different’ than business analysis performed on waterfall projects. You will understand how the business analysis role changes on an agile team. A number of business analysis techniques suited for supporting agile teams will be introduced as will the various standards available to the community to help teams and organizations transition. Since few organizations are pure agile, you will also learn about delivery approaches that use a combination of practices from waterfall and agile and will also be introduced to the important concept of business analysis tailoring – the key skill used to adapt business analysis skills to all environments – regardless of the delivery life cycle selected. NOTE: This course will earn you 14 PDUs.
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  • Business Analysis
    Many Project Management and Business Analyst professionals are finding themselves leading, managing and analyzing SharePoint initiatives - only to find that many of the tools and techniques applied no longer work as effectively or at all. In order to do more than survive in this iterative development environment, today’s Project Manager and Business Analyst must employ additional project management and business analysis tools and techniques to effectively lead their teams and deliver their projects. Requirements can change frequently during a SharePoint project, and therefore projects need a streamlined, flexible approach to requirements change management. SharePoint professionals want to develop systems and services which are both high-quality and high-value, and the easiest way to achieve this is to implement the highest priority requirements first. This enables the projects to maximize value for their stakeholders. The course will explore how your projects can easily and successfully manage requirements in an effective SharePoint environment. NOTE: This course will earn you 14 PDUs.
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  • Business Analysis
    Most problems that people encounter are actually the symptoms of the problem, not the root cause.Root Cause Analysis (RCA) is a structured, team based, analytical approach that when used correctly can alleviate recurring problems within an organization. In this course, participants will learn to apply several practical, systematic methods for analyzing incidents and problems to uncover root causes. Understanding of these techniques will be reinforced by exercises as we explore effective ways of gathering data for root cause analysis and how to determine which problems should be analyzed. We will also discuss how to design, develop, and implement a root cause analysis program for your organization. NOTE: This course will earn you 14 PDUs.
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  • Business Analysis
    Problem determination skills cannot be acquired by reading a book. They mostly come from experience. After this course, you will have a general understanding of a structured problem determination approach, which you can then apply in your daily work.
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  • Business Analysis
    This 2-day course aims at introducing its attendees to the core values, principles, and practices of Business Process Improvement.
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  • Business Analysis
    In this interactive 2-day course, you will learn how to enhance and refine your elicitation skills. Working in small groups, you will practice new techniques and discuss strategies that your organization should be using to better define stakeholder needs.
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  • Business Analysis
    Successful projects are built on the foundation of a clearly defined business need and well-understood requirements. This course provides students a clear understanding of all the facets of the business analysis role, including a thorough walkthrough of the various domain/knowledge areas that comprise the business analysis profession. Students are provided an opportunity to try their hand at several business analysis techniques to assist with improving their skills in stakeholder identification, scope definition, and analyzing, documenting, and modeling requirements. This course is compliant with IIBA’s Business Analysis Body of Knowledge (BABOK® Guide) version 3 standard in business analysis and is aligned with and upholds the practices as discussed in PMI’s Business Analysis for Practitioners: A Practice Guide. NOTE: This course will earn you 21 PDUs.
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  • Business Analysis
    This 2-day course provides a strong foundation in the mechanics of use case diagramming and writing textual descriptions of use cases. In this highly interactive workshop, you will learn how to enhance and refine your use case skills, how to involve your stakeholders in the use case process, and how to develop use cases that provide valuable information to the designers and testers. Use cases that meet the needs of designers can be too technical and too detailed for other stakeholders. Use cases that satisfy business users are usually not very helpful to designers and testers. How do you satisfy these two disparate interests? And how do you handle the details like business rules, data validations and user interface specifications?
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  • Business Analysis
    This course is designed to help the Business Analyst (BA) to develop an understanding of their role, the process, and the deliverables associated with UAT. NOTE: This course will earn you 14 PDUs.
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  • Business Analysis
    This course is aligned to the IIBA BABOK Version 3 and covers the IIBA knowledge areas on the Entry Certificate in Business Analysis (ECBA) exam. This Foundations of Business Analysis course is a practioner based, skills training course for a beginner to intermediate audience, not an exam preparation course. The course provides students a clear understanding and total immersion into all of the facets of the business analyst role, including a thorough walkthrough of the various domain/knowledge areas that comprise the business analysis profession. Students are provided an opportunity to try their hand at several business analysis techniques for eliciting, analyzing, and modeling requirements. The business analysis work performed in strategy analysis and solution evaluation, which is most often the least familiar to business analysts, is thoroughly presented and explored. Students completing this course will be well equipped with new skills and knowledge that can be immediately applied on current and future projects.
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  • Project Management
    This is an intermediate/advanced course designed to provide participants with a clear understanding of the concepts covered within the CBAP® and CCBA® exams. The course provides valuable tips and techniques to help students prepare, study, and assess their personal readiness. Participants will work through instructor led discussions on each of the six Knowledge Areas covered by A Guide to the Business Analysis Body of KnowledgeTM (BABOK® Guide) version 3 and will be provided opportunities to answer simulated questions to gain skill and familiarity with applying personal knowledge to answer sample questions. Participants will review a number of business analysis techniques and personal skill competencies to understand how best to prepare for questions covering such topics. Each of the five business analysis Perspectives presented in the BABOK® Guide will be reviewed to support students in answering exam questions in these areas. After completing this course, participants will be better prepared to develop their study plan and will have identified knowledge gaps so study efforts can be directed toward their most critical areas. Students will also gain a solid understanding of key business analysis vocabulary to support this work. NOTE: This course will earn you 28 PDUs.
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  • ITIL 4
    This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course.
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