MS-100T00 Microsoft 365 Identity and Services


5 Days


Delivery Methods
Virtual Instructor Led
Private Group

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Course Overview

The Microsoft 365 Identity and Services course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role. This course covers three central elements of Microsoft 365 enterprise administration – Microsoft 365 tenant and service management, Microsoft 365 management, and Microsoft 365 identity management. In tenant and service management, you will examine the key components of your Microsoft 365 tenant that must be planned for, implemented, and managed. This includes an introduction to the following Microsoft 365 platform services from the perspective of a Microsoft 365 Enterprise Administrator: Exchange Online, SharePoint Online, Microsoft Teams, and the Microsoft Power Platform components (Power Apps, Power Automate, Power BI, and Power Virtual Agents). In Microsoft 365 management, you transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity to Microsoft 365, managing Microsoft 365 Apps for Enterprise deployments, and configuring Office Telemetry and Workplace Analytics. In Microsoft 365 identity management, you will learn how to plan for and implement Azure AD Connect, how to manage synchronized identities, and how to design and manage solutions for external access.

Note: Microsoft is retiring this class on September 29, 2023. It is replaced by MS-102T00 Microsoft 365 Administrator Essentials.

Course Objectives

By actively participating in this course, you will learn about the following:
  • Designing, configuring, and managing your Microsoft 365 tenant
  • Microsoft 365 product functionality
  • Configuring Microsoft 365
  • Managing Microsoft 365 Apps for enterprise deployments
  • Planning and implementing identity synchronization
  • Implementing application and external access
  • Who Should Attend?

    This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths.

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    Corporate Tech Pass: Our Corporate Tech Pass includes unlimited attendance for a single person, in the following Virtual Instructor Led course types: Microsoft Office, Microsoft Technical, CompTIA, Project Management, SharePoint, ITIL, Certified Ethical Hacker, Certified Hacking Forensics Investigator, Java, Professional Development Courses and more. The full list of eligible course titles can be found at

    If you have questions about Learning Credits or our Corporate Tech Pass, please contact your Account Manager.

    Course Prerequisites

    There are no prerequisites for this course.


    1 - Designing Your Microsoft 365 Tenant

    • Plan your tenant in Microsoft 365
    • Plan your on-premises infrastructure for Microsoft 365
    • Plan your identity and authentication solution for Microsoft 365
    • Plan your supporting infrastructure for Microsoft 365
    • Plan your hybrid requirements for your Microsoft 365 deployment
    • Plan your migration to Microsoft 365

    2 - Configuring Your Microsoft 365 Tenant

    • Configure your Microsoft 365 experience
    • Manage user accounts and licenses in Microsoft 365
    • Manage groups in Microsoft 365
    • Add a custom domain in Microsoft 365
    • Configure client connectivity to Microsoft 365
    • Use FastTrack and Partner Services to support Microsoft 365

    3 - Manage your Microsoft 365 tenant

    • Configure administrative roles in Microsoft 365
    • Manage tenant health and services in Microsoft 365
    • Manage user-driven Microsoft 365 Apps for Enterprise deployments
    • Implement Office Telemetry
    • Implement Workplace Analytics

    4 - Explore the Microsoft 365 platform services

    • Explore Exchange Online as a Microsoft 365 Enterprise Administrator
    • Explore SharePoint Online as a Microsoft 365 Enterprise Administrator
    • Explore Microsoft Teams as a Microsoft 365 Enterprise Administrator
    • Explore Microsoft Power Platform as a Microsoft 365 Enterprise Administrator
    • Create apps as a Microsoft 365 Enterprise Administrator with Power Apps
    • Create flows as a Microsoft 365 Enterprise Administrator with Power Automate
    • Create reports and dashboards as a Microsoft 365 Enterprise Administrator with Power BI
    • Create chatbots as a Microsoft 365 Enterprise Administrator with Power Virtual Agents

    5 - Plan and implement identity synchronization

    • Explore identity synchronization
    • Plan for Azure AD Connect implementation
    • Implement Azure AD Connect
    • Manage synchronized identities
    • Explore password management in Microsoft 365

    6 - Implement applications and external access in Azure AD

    • Implement applications in Azure AD
    • Configure Azure AD Application Proxy
    • Explore solutions for external access

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