Professional Development Training Courses

Professional development training allows employees to perform better while preparing them for positions of greater responsibility. Whether you're an entry-level employee or an experienced manager or director, professional development courses from United Training will help strengthen your business. Our Professional Development training is divided into four distinct categories: Essential Personal and Workplace Skills, Communication Skills for the Modern Workforce, Analytical Skills for the Modern Workforce, and Leadership for Successful Change and Performance.

Each category includes a series of Deep-Dive and Fundamental classes so you can quickly identify the right course for you and your team based on your professional development needs.


Essential Personal and Workplace Skills: Deep Dive

Advanced Business Writing

In business writing, the language is concrete, the point of view is clear, and the objectives are clearly stated. This course will give you the tools to become a better writer.

2 Days | $1150

Emotional Intelligence

This workshop is based on the emotional intelligence model derived from Daniel Goleman’s work that is comprised by four domains: self-awareness, self-management, social awareness and relationship management.

2 Days | $1150

Time Management & Goal Setting

Many people find that they move from one task to another, trying to get everything done, but often fall short. Learn to deal with a constant barrage of technology, people, and tasks that leads to disorganization.

2 Days | $1150

Essential Personal and Workplace Skills: Fundamentals

10 Soft Skills You Need

In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light.

1 Day | $395

Accounting Skills

This course will teach you basic financial terms, the four phases of the accounting cycle, balance sheets and income statements, and more.

1 Day | $395

Business Etiquette

This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and 'the handshake', & much more.

1 Day | $395

Business Writing

This workshop will give participants a refresher on basic writing concepts (such as spelling, grammar, and punctuation), and an overview of the most common business documents (such as proposals, reports, and agendas).

1 Day | $395

Customer Service

In this course, you will explore the background and techniques of customer interactions. You will also identify guidelines for dealing with moments of truth, and identify the benefits of a customer complaint.

1 Day | $395

Email Etiquette

In this course, students will learn about e-mail policies and learn how to write professional e-mail memos that convey appropriate messages.

1 Day | $395

Grammar Essentials

In this course, you will review the rules of grammar, identify common grammar errors, and refine your business writing style. Improving your grammar will help you deliver polished and professional written communications.

1 Day | $395

Organizational Skills

Developing good Organizational Skill is an investment that will provide benefits for years. To be successful means to be organized.

1 Day | $395

Time Management

This course teaches you that time management often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list.

1 Day | $395

Communication Skills for the Modern Workplace: Deep Dive

Conflict Resolution & Civility

In this two-day course we will explore a model for conflict resolution that relies on Positive Assertiveness, Emotional Intelligence and Facilitation.

2 Days | $1150

Cross Functional Communication

This course will teach you the impact that communication skills have on other people and explore how improving these skills are essential.

2 Days | $1150
Leadership Fact

Communication Skills for the Modern Worklplace: Fundamentals

Communication Strategies

This workshop will help participants understand the different methods of communication and how to make the most of each of them.

1 Day | $395

Handling a Difficult Customer

In this course, students will gain a valuable skill set to deal with difficult customers in various situations.

1 Day | $395

Interpersonal Skills

This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, and advice on networking and starting conversations.

1 Day | $395

Navigating Difficult Conversations

Students will gain confidence in their ability to constructively address stressful situations and also assess their own conflict management styles.

1 Day | $795
Leadership Fact #2

Analytical Skills for the Modern Workplace: Deep Dive


Analytical Skills for the Modern Worklplace: Fundamentals

Critical Thinking

In this course, students will learn develop their ability to analyze and evaluate information.

1 Day | $395

Negotiation Skills

This course provides essential tips on how to prepare for negotiation, including managing emotions and understanding what all parties contribute to the process.

1 Day | $795

Organizational Change Management

You will learn techniques to clearly define the change, generate support, assess organizational readiness, develop a change management plan, and effectively address resistance.

1 Day | $795

Presentation Skills

This workshop will help you become more efficient and proficient with the skills of providing information to others.

1 Day | $395

Problem Solving and Decision Making

This course will help you unlock the key principles necessary to keep your projects moving forward.

1 Day | $795

Teamwork and Team Building

This workshop will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer.

1 Day | $395

Leadership for Successful Change and Performance: Deep Dive

Coaching, Mentoring, and Building Virtual & Traditional Teams

In this two-day course we will explore the essential skills of coaching and mentoring and discover how they can benefit both you and your organization.

2 Days | $1150

Foster a Culture of Diversity Through Inclusive Leadership

Organizations operate across a rich, diverse and changing landscape. Learn how leaders can help diverse individuals work as a team in this 2-day course.

2 Days | $1150

Leadership Excellence

Learn what you need to enhance your skills and transform into a great leader. At its core, leadership means setting goals, lighting a path, and persuading others to follow.

2 Days | $1150

Moving to Management & Leadership

This course can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life.

2 Days | $1150

Positive Assertiveness & Inclusive Leadership

This course focuses on the practices of emotional intelligence and self-governance that allow a posture of Positive Assertiveness.

2 Days | $1150

Trainer & Facilitator Workshop: Skills for the Modern Classroom

This 3-day course covers multiple techniques and provides a solid foundation in facilitation, instruction, interactive learning, and presenting skills.

3 Days | $1485

Leadership for Successful Change and Performance: Fundamentals

Coaching and Mentoring

Coaching is a process of relationship building and setting goals. This course focuses on how to better coach your employees to higher performance.

1 Day | $395

Employee Motivation

This course will assist students in understanding and implementing strategies that will help to motivate their work force.

1 Day | $395

Facilitation Skills Workshop

The investment in developing facilitation skills is rewarded with increased leadership capabilities, more effective time management, and improved likelihood of achieving team and business goals.

1 Day | $795

Influence without Authority

Organizations with effective influencers enjoy better collaboration among stakeholders, improved trust among team members, and improved ability to move the organization forward to achieve business goals.

1 Day | $795

Organizational Change Management

Through this interactive workshop, you will learn techniques to clearly define the change, generate support, assess organizational readiness, develop a change management plan, effectively address resistance, and more.

1 Day | $795

Performance Management

In this course, students learn to identify and manage difficult employees, monitor their behavior, develop clear and effective communications techniques, give and receive feedback, identify workplace conflicts and present resolutions.

1 Day | $395

Supervising Others

Upon successful completion of this course, students will be equipped to supervise others more effectively and efficiently, contributing to job satisfaction and productivity.

1 Day | $395
Leadership Fact #4

Why Choose UT for Your Professional Development Training?

Private Group Training
Let our world-class instructors come to you to deliver training at your place of business or we can present to your team online using our Virtual Instructor-Led Training platform. Unify your team's learning experience by scheduling a Private Group Training session.
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Custom Training Solutions
Make sure your business objectives are being met by customizing the class to specifically address your needs. Our subject matter experts can customize the class to specifically address the unique goals of your team.

Free Re-Takes
Most completed United Training courses carry our unbeatable Learning Guarantee. This guarantee allows students to repeat most courses, if they are the same version, FREE OF CHARGE, within six months of course completion. Exceptions: Cisco, Citrix, VMware, Red Hat, and courses provided by affiliated 3rd party training providers.

Guaranteed to Run Schedule
Schedule your Guaranteed to Run (GTR) class with confidence. Choose from hundreds of GTR dates across a diverse catalog of course titles and never worry about your class cancelling at the last minute.

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