Click Here to Get it Now

New to ITIL v4?
Learn more about the latest version of ITIL and the new certification changes in our 16-page eBook.
Free Resources

This course provides guidance and practice in applying your foundational
knowledge. In this course, you will apply the guiding principles and
concepts of ITIL, and also prepare to sit for the ITIL Practitioner
certification exam. This course will earn you 14 PDUs. This class
includes an exam voucher.

ITIL® Practitioner Certification (2016 Edition) | 2 Days | $1,695

Ideal for: IT professionals who hold the ITIL Foundation certification and wants to build on that underlying ITIL knowledge.

This course addresses the interfaces, interactions and organizational
requirements between the processes addressed in the five core ITIL
publications. This course will earn you 28 PDUs. This class includes an
exam voucher.

ITIL® Expert - Managing Across the Lifecycle (MALC) | 5 Days | $3,870

Ideal for: Those who have successfully achieved the ITIL: 2011 Service Management Foundation Qualification (2 credits), and gained at least 15 additional credits from Intermediate certificates.

ITIL v3
v4 Certification Roadmap

This course allows ITIL Experts or ITIL v3 candidates who have already
invested to easily transition across to ITIL 4. They can gain the designation
of ITIL 4 Managing Professional via one course and one exam. This class
includes an exam voucher.

ITIL® 4 Managing Professional Transition (MPT) | 5 Days | $3,475

Ideal for: Existing ITIL Expert qualification holders, and those who have 17 credits with the ITIL credit scheme, wishing to develop their knowledge and application.

Transitioning to v4

This course takes you on a digital strategy journey. You experience the
four key capabilities to develop a holistic, digital capability framework:
digital leadership, managing innovation and emerging technologies, risk
management and structuring a digital enterprise. This class includes an
exam voucher.

ITIL® 4 Strategic Leader: Digital and IT Strategy (DITS) | 3 Days | $2,385

Ideal for: Individuals in senior roles (CIOs, Chief Digital Officers, Consultants)

Organizations use ITIL to plan, implement, support, and improve services
and create value for their customers. In this course, you will learn the
foundational knowledge and skills for adopting and adapting best
practices for IT service management (ITSM) in your organization.

ITIL® 4 Strategist Direct Plan and Improve (DPI) | 3 Days | $2,385

Ideal for: Anyone who would like a bird’s eye view of IT Service
Management, its principles and practices, and how it will help you deliver
better value to your customers.

Strategic Leader

This course highlights the ways in which digital organizations and digital
operating models function in high-velocity environments, including the
use of working practices such as Agile and Lean, and technical practices
and technologies such as Cloud, Automation, and Automatic Testing.
This class includes an exam voucher.

ITIL® 4 Specialist High Velocity IT (HVIT) | 3 Days | $2,385

Ideal for: Those who have successfully achieved the ITIL 4 Foundation Qualification.

Ideal for: Project Managers, Service Level Managers, Relationship Managers, Service Desk Managers, Business Analysts.

This course covers key topics such as SLA design, multi-supplier
management, communication, relationship management, CX and UX
design, customer journey mapping, and more. This class includes
an exam voucher.

ITIL® 4 Specialist Drive Stakeholder Value (DSV) | 3 Days | $2,385

This course begins your journey toward the ITIL Managing Professional
designation. You will acquire insight that will allow you to integrate
different value streams and activities to create, deliver and support
IT-enabled products and services. This class includes an exam voucher.

ITIL® 4 Specialist Create, Deliver and Support (CDS) | 3 Days | $2,385

Ideal for: Those who have successfully achieved the ITIL 4 Foundation Qualification.

Managing Professional

This foundational course immerses you in the guiding principles,
dimensions, and practices of ITIL® 4. This course will earn you 14 PDUs.
This course includes an exam voucher.      

ITIL® 4 Foundation | 2 Day | $1,695

Ideal for: This course is appropriate for all IT staff and management, as well
as customers who work closely with IT to support business requirements.

Organizations use ITIL to plan, implement, support, and improve services
and create value for their customers. In this course, you will learn the
foundational knowledge and skills for adopting and adapting best
practices for IT service management (ITSM) in your organization.

ITIL® 4 Awareness | 1 Day | $795

Ideal for: Anyone who would like a bird’s eye view of IT Service Management, its principles and practices, and how it will help you deliver better value to your customers

Awareness / Foundations
ITIL is an integrated set of processes and best-practices for delivering IT services to customers and is the most widely adopted approach to IT Service Management in the world. Learn how to effectively reduce your organization’s IT costs, better define and formalize operational processes, provide a “common language” for both business and IT, and improve overall customer satisfaction.
ITIL Training
 UNITED.

This course provides guidance and practice in applying your foundational knowledge. In this course, you will apply the guiding principles and concepts of ITIL, and also prepare to sit for the ITIL Practitioner certification exam. This course will earn you 14 PDUs. This class includes an exam voucher.

ITIL® Practitioner Certification (2016 Edition) | 2 Days | $1,695

Ideal for: IT professionals who hold the ITIL Foundation certification and wants to build on that underlying ITIL knowledge.

This course addresses the interfaces, interactions and organizational requirements between the processes addressed in the five core ITIL publications. This course will earn you 28 PDUs. This class includes an exam voucher.

ITIL® Expert - Managing Across the Lifecycle (MALC) | 5 Days | $3,870

Ideal for: Those who have successfully achieved the ITIL: 2011 Service Management Foundation Qualification (2 credits), and gained at least 15 additional credits from Intermediate certificates.

ITIL v3
v4 Certification Roadmap

This course  allows ITIL Experts or ITIL v3 candidates who have already invested to easily transition across to ITIL 4. They can gain the designation of ITIL 4 Managing Professional via one course and one exam. This class includes an exam voucher.

ITIL® 4 Managing Professional Transition (MPT) | 5 Days | $3,475

Ideal for: Existing ITIL Expert qualification holders, and those who have 17 credits with the ITIL credit scheme, wishing to develop their knowledge and application.

Transitioning to v4

This course takes you on a digital strategy journey. You experience the four key capabilities to develop a holistic, digital capability framework: digital leadership, managing innovation and emerging technologies, risk management and structuring a digital enterprise. This class includes an exam voucher.

ITIL® 4 Strategic Leader: Digital and IT Strategy (DITS) | 3 Days | $2,385

Ideal for: Individuals in senior roles (CIOs, Chief Digital Officers, Consultants).

Organizations use ITIL to plan, implement, support, and improve services and create value for their customers. In this course, you will learn the foundational knowledge and skills for adopting and adapting best practices for IT service management (ITSM) in your organization.

ITIL® 4 Strategist Direct Plan and Improve (DPI) | 3 Days | $2,385

ITIL® 4 Strategist Direct Plan and Improve (DPI) | 3 Days | $2,385

Ideal for: Anyone who would like a bird’s eye view of IT Service Management, its principles and practices, and how it will help you deliver better value to your customers.

Strategic Leader

This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher.

ITIL® 4 Specialist High Velocity IT (HVIT) | 3 Days | $2,385

Ideal for: Those who have successfully achieved the ITIL 4 Foundation Qualification.

Ideal for: Project Managers, Service Level Managers, Relationship Managers, Service Desk Managers, Business Analysts.

ITIL® 4 Specialist Drive Stakeholder Value (DSV) | 3 Days | $2,385

This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. This class includes an exam voucher.

This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. This class includes an exam voucher.

ITIL® 4 Specialist Create, Deliver and Support (CDS) | 3 Days | $2,385

Ideal for: Those who have successfully achieved the ITIL 4 Foundation Qualification.

Managing Professional

This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL® 4. This course will earn you 14 PDUs. This course includes an exam voucher.      

ITIL® 4 Foundation | 2 Day | $1,695

Ideal for: This course is appropriate for all IT staff and management, as well
as customers who work closely with IT to support business requirements.

Organizations use ITIL to plan, implement, support, and improve services and create value for their customers. In this course, you will learn the foundational knowledge and skills for adopting and adapting best practices for IT service management (ITSM) in your organization.

ITIL® 4 Awareness | 1 Day | $795

Ideal for: Anyone who would like a bird’s eye view of IT Service Management, its principles and practices, and how it will help you deliver better value to your customers.

Awareness / Foundations
ITIL is an integrated set of processes and best-practices for delivering IT services to customers and is the most widely adopted approach to IT Service Management in the world. Learn how to effectively reduce your  organization’s IT costs, better define and formalize operational processes, provide a “common language” for both business and IT, and improve overall customer satisfaction.
ITIL Training
UNITED.

Click Here to Get it Now

Free Resources
New to ITIL v4?
Learn more about the latest version of ITIL and the new certification changes in our 16-page eBook.

ITIL® Practitioner Certification (2016 Edition)
2 Days | $1,695

This course provides guidance and practice in applying your foundational knowledge. In this course, you will apply the guiding principles and
concepts of ITIL, and also prepare to sit for the ITIL Practitioner certification exam. This course will earn you 14 PDUs. This class includes an exam voucher.

Ideal for: IT professionals who hold the ITIL Foundation certification and wants to build on that underlying ITIL knowledge.

ITIL® Expert - Managing Across the Lifecycle (MALC) | 5 Days | $3,870

This course addresses the interfaces, interactions and organizational requirements between the processes addressed in the five core ITIL publications. This course will earn you 28 PDUs. This class includes an exam voucher.

Ideal for: Those who have successfully achieved the ITIL: 2011 Service Management Foundation Qualification (2 credits), and gained at least 15 additional credits from Intermediate certificates.

ITIL v3

ITIL® 4 Managing Professional Transition (MPT) 5 Days | $3,475

This course  allows ITIL Experts or ITIL v3 candidates who have already invested to easily transition across to ITIL 4. They can gain the designation of ITIL 4 Managing Professional via one course and one exam. This class includes an exam voucher.

Ideal for: Existing ITIL Expert qualification holders, and those who have 17 Credits with the ITIL credit scheme, wishing to develop their knowledge and application.

Transitioning to v4

ITIL® 4 Strategic Leader: Digital and IT Strategy (DITS) | 3 Days | $2,385

This course takes you on a digital strategy journey. You experience the four key capabilities to develop a holistic, digital capability framework: digital leadership, managing innovation and emerging technologies, risk management and structuring a digital enterprise. This class includes an exam voucher.

Ideal for: Individuals in senior roles (CIOs, Chief Digital Officers, Consultants).

ITIL® 4 Strategist Direct Plan and Improve (DPI) 3 Days | $2,385

Organizations use ITIL to plan, implement, support, and improve services and create value for their customers. In this course, you will learn the foundational knowledge and skills for adopting and adapting best practices for IT service management in your organization.

Ideal for: Anyone who would like a bird’s eye view of IT Service Management, its principles and practices, and how it will help you deliver
better value to your customers.

Strategic Leader

ITIL® 4 Specialist High Velocity IT (HVIT)
3 Days | $2,385

This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher.

Ideal for: Those who have successfully achieved the ITIL 4 Foundation Qualification.

ITIL® 4 Specialist Drive Stakeholder Value (DSV) 3 Days | $2,385

This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. This class includes an exam voucher.

Ideal for: Project Managers, Service Level Managers, Relationship Managers, Service Desk Managers, Business Analysts

ITIL® 4 Specialist Create, Deliver and Support (CDS) | 3 Days | $2,385

This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. This class includes an exam voucher.

Ideal for: Those who have successfully achieved the ITIL 4 Foundation Qualification.

Managing Professional

ITIL® 4 Foundation | 2 Day | $1,695

This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL® 4. This course will earn you 14 PDUs.
This course includes an exam voucher.      

Ideal for: This course is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements.

ITIL® 4 Awareness | 1 Day | $795

Organizations use ITIL to plan, implement, support, and improve services and create value for their customers. In this course, you will learn the foundational knowledge and skills for adopting and adapting best practices for IT service management (ITSM) in your organization.

Ideal for: Anyone who would like a bird’s eye view of IT Service Management, its principles and practices, and how it will help you deliver better value to your customers.

Awareness/Foundations
ITIL is an integrated set of processes and best-practices for delivering IT services to customers and is the most widely adopted approach to IT Service Management in the world. Learn how to effectively reduce your  organization’s IT costs, better define and formalize operational processes, provide a “common language” for both business and IT, and improve overall customer satisfaction.
ITIL Training

Click Here to Get it Now

New to ITIL v4?
Learn more about the latest version of ITIL and the new certification changes in our 16-page eBook.
Free Resources

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