Does this course include the ITIL® 4 Foundation exam?
This course will earn you 14 PDUs and includes an exam voucher.
What training materials are included in the ITIL® 4 Foundation course?
In addition to the United Training free Introduction to ITIL 4 eBook, we recommend the following training materials:
Can a course be retaken at no additional charge?
Yes. Most completed United Training courses carry our unbeatable Learning Guarantee. This guarantee allows students
to repeat most United Training courses, if they are the same version, FREE OF CHARGE, within six months of completion
of the courses. Exceptions: Cisco, Citrix, VMware, and courses provided by affiliated 3rd party training providers.
Note: If you request a retake of a course, you will be responsible for the following costs: updated courseware if
applicable, admin fee, lab fee, and exam voucher.
What is the ITIL 4 Foundation certification?
The ITIL 4 Foundation is an entry-level certification granted to professionals with a solid comprehension of
ITIL 4 principles. Certification holders display an understanding of the key elements, concepts and terminology
used in ITIL 4. The certification allows interested professionals to progress to higher levels within the ITIL 4 certification scheme.
What are the eligibility requirements for ITIL 4 Foundation certification?
There are no prerequisites for enrolling in the ITIL 4 Foundation certification course. To earn this certification, you must:
- Complete the ITIL® Foundation training course
- Take and pass the exam
What are the typical positions held by those with an ITIL 4 Foundation certification?
This course is appropriate for all IT staff and management, as well as customers who work closely with
IT to support business requirements. An ITIL 4 Foundation Certified individual can access various job roles
within an organization. Typical positions for those holding the ITIL 4 Foundation certification include
IT manager, IT director, IT project manager, Chief Information Officer, and VP, Information Technology.
How much do those with the ITIL 4 Foundation certification make?
The exact amount someone earns with an ITIL 4 Foundation certification depends on their location, role,
and experience level. Professionals with ITIL 4 Foundation and IT service management (ITSM) certifications
earn an average salary of $98,212.
The top countries where ITIL 4 Foundation certified professionals can earn
a competitive salary include the USA, UK, Canada, India, and Australia.