Interpersonal Communication for Project Leaders

Price
$795.00 USD

Duration
1 Day

Delivery Methods
Virtual Instructor Led
Private Group

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Course Overview

Successful Project Managers must be able to listen and communicate effectively with their teams and all levels of their organizations. It is important to understand communication needs across the project lifecycle, be able to assess a social situation, select an appropriate communication approach, and ultimately control the dialog to become effective at leading teams. This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Leadership segment (8 PDUs) of the PMI Talent Triangle for PMP credential holders.

Course Objectives

Learn tactics and techniques to boost emotional intelligence Understand different question types and when to use them effectively Learn active listening approaches and various listening styles Review the Merrill & Reid Social Styles for reference Identify visual, auditory, and kinesthetic communication approaches Learn how to use a problem-solving listening framework Understand best practices around project communications

Who Should Attend?

This course is for any project manager looking to grow in their career by developing leadership and business acumen competencies in addition to their core project management skills.

Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Course Prerequisites

There are no prerequisites for this course.

Agenda

1 - Understand communications across the project lifecycle Communicate B.E.F.O.R.E. your project begins Set realistic expectations using the D.A.N.C.E. framework Identify and assess organizational communication channels Describe the stakeholder journey 2 - Assess a social situation Understand and use emotional intelligence Practical application of the Merrill & Reid Social Styles Determine the social status of participants 3 - Select an appropriate communication approach Identify stakeholder informational needs Assess stakeholders as visual, auditory, or kinesthetic Understand listening styles Determine means of communications 4 - Control the dialogue Use correct question types Actively listen Interpret verbal, paraverbal, and nonverbal cues Hermeneutics and Semiotics