Adobe Acrobat Pro DC can be used to create and modify PDFs, review and comment on documents, create fillable forms, and protect content. A PDF is a portable document format used to create documents that can be opened and shared regardless of the software that created the PDF.

Versions Available

• Acrobat DC

Microsoft Access allows a user to create and design databases. Databases are designed to store large amount of data through the use of tables, as well as too quickly retrieve data from those tables and create reports.

Versions Available

• Access 2016
• Access 2013
• Access 2010

Microsoft Office Excel is a powerful and easy-to-use spreadsheet application. Excel spreadsheets use a grid of cells arranged in numbered rows and lettered columns to organize, calculate, chart, and analyze data.

Versions Available

• Excel 365
• Excel 2019
• Excel 2016
• Excel 2013
• Excel 2010

OneNote is a free-form note-taking application for everything from basic notes to drawings, links, and embedded files. A OneNote notebook contains pages and sections, similar to a multi-subject notebook. All work is autosaved, and therefore there is no need to save in OneNote.

Versions Available

• OneNote 2016
• OneNote 2013
• OneNote 2010
• OneNote for Windows

Microsoft Outlook assists users in organizing their email, calendar, contacts, tasks, and notes in one powerful and easy-to-use application.

Versions Available

• Outlook 365
• Outlook 2019
• Outlook 2016
• Outlook 2013
• Outlook 2010

Microsoft PowerPoint is a complete presentation graphics application with everything needed to produce a professional-looking presentation. PowerPoint offers word processing, outlining, drawing, graphing, and presentation management tools.

Versions Available

• PowerPoint 365
• PowerPoint 2019
• PowerPoint 2016
• PowerPoint 2013
• PowerPoint 2010

Skype for Business is an Instant Messaging (IM) and meeting application that helps users collaborate with others both within the organization as well as external contacts. Formerly known as Lync, Skype for Business also offers video conferencing, desktop sharing, and a Whiteboard.

Versions Available

• Skype for Business 365
• Skype for Business 2019

Microsoft Office Word 2016 functions as a word processor for the Microsoft Office 2016 suite of user productivity software for home and office. Word contains all the world processing features needed to create, design, and edit documents of any length. Examples of business documents created in Word include newsletters, manuals, flyers, and more.

Versions Available

• Word 365
• Word 2019
• Word 2016
• Word 2013

The ability to work with online apps is one of Office 365’s greatest benefits. This QRC will allow you to work more effectively with the online version of your favorite Office application while understanding the differences from the locally installed version.

Versions Available

• Microsoft Office 365 - Online Apps

Office 365 includes many new features as well as enhancements to tools previously offered in Office 2016. New elements will appear either as common changes across all offerings or within the individual applications. Microsoft Office 365 is a cloud-based service that is designed to help meet your organization's needs for robust security, reliability, and user productivity. Office 365 is continually updated with new features.

Versions Available

• Office 365 What's New
• Office 2019 What's New
• Office 2016 What's New
• Office 2013 What's New

SharePoint is a Microsoft product that allows organizations to build websites where users can store, share, and access information. SharePoint can be deployed using on-premise servers or cloud-based technology. To the end user, SharePoint provides an ideal platform to collaborate with others.

Versions Available

• SharePoint 365
• SharePoint 2019
• SharePoint 2016
• SharePoint 2016 (Classic)
• SharePoint 2016 (Modern)
• SharePoint 2013

Microsoft Teams introduces a new level of collaboration by presenting chat and meeting tools, along with document sharing capability, in an application that is fully integrated within your Office 365 environment.

Versions Available

• Microsoft Teams

Logging into Windows 10 requires an existing user account. With various cloud-based systems and programs, Windows 10 may require users to sign in with a Windows Live ID, or users may be prompted to create one before signing in. The Startup screen has several additional options available, depending on the type of device being used, such as login as another user, connect to the Internet, or enable Airplane mode.

Versions Available

• Microsoft Windows 10