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  • Cisco Contact Center
    The Administering Cisco Unified Contact Center Enterprise is a 4-day course intended for system engineers, administrators, and support engineers responsible for tier one support. This course provides hands-on practice with administrative tools used to perform routine adds, moves, and changes in the inbound contact center environment.
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  • Cisco DNA Spaces
    Cisco DNA Spaces helps resolve physical-space ‘blind spots’ in an organization. Through Cisco wireless infrastructure, organizations can gain insights into how people and things move throughout their physical spaces. Organizations can also drive operational efficiencies by monitoring the location, movement, and utilization of assets.

    In the first day of this course you will be introduced to the DNA Spaces solution. Use cases are then presented to provide additional insight into the solution’s applicability in your customer’s vertical market. A dedicated section to Covid-19 and considerations for getting ‘back to business’ will be provided. As this is a cloud-based solution, security considerations are then reviewed and the ramifications in your geographic region. Finally, DNA Spaces licensing is reviewed.

    The second and third days of the course are optional and will provide hands-on configuring and evaluating a DNA Spaces solution. You will obtain an account to access the DNA Spaces cloud, and will then perform network on-boarding. Subsequently, you will configure locations. Cisco DNA Spaces Apps will then be configured and reviewed. You will learn about Captive Portals and then configure one. You will learn the tools available to tailor your customer’s solution, including the use of the DNA Spaces API. Finally, you will configure a DNA Spaces solution for Covid-19 cases based on the components you have learned.
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  • Cisco Unified Communications
    This one of kind Cisco UC in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco UC Components. Students will have extensive labs in which they will Administer and troubleshoot a Cisco 12.5 UC Deployment.

    Participants will gain in-depth practical knowledge with exercises on administering and troubleshooting of all Cisco UC Components.
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  • Cisco Unified Communications Manager
    Administering Cisco Unified Communications Manager (ACUCM with AUC) is a 5-day training program that provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. This course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network. This UC training course focuses on Cisco Unified Communications Manager v12 x. All labs are using CUCM v12.x.
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  • Cisco Umbrella Operations
    Cisco Umbrella is a cloud security platform that provides the first line of defense against threats on the Internet. Being able to understand and position how Cisco Umbrella works and what are the features is the key focus of this 3-day Cisco online IT class. Students who enter the course with a basic understanding of Cisco products and IT solutions will be able to describe the Cisco Umbrella, understand Secure Internet Gateway and Ransomware Protection, discuss Threat Intelligence, use Cisco Roaming Client.
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  • Cisco
    In this Advanced (Viptela) SD-WAN Policy and Template Design Lab focused Course, students will learn Advanced Techniques to Deploy Templates with the theme of reusability. Students will then focus on deploying advanced Security Policies and learning how to troubleshoot security issues. Students will then focus on deploying advanced Local Policies and learning how to troubleshoot Local Policy issues. Students will then focus on deploying Advanced Central Policies and learning how to troubleshoot Central Policy issues.

    *Our labs contain the NEW 8000 series routers!
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  • Cisco
    Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods.
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  • Cisco ASA
    ASA Essentials (ASAE) v3.0 is a 5-day Cisco ASA training course where the student will gain the essential skills required to configure, maintain, and operate Cisco ASA 5500-X Series Adaptive Security Appliances based on ASA Software v9.x. If you need to get up to speed quickly with Cisco's Adaptive Security Appliance (ASA), this is the Cisco ASA online course for you. We have combined the most important content from Cisco's Authorized CCNP Security courses and added additional information on the new features in v9.x software to hone in on the most crucial aspects of the ASA. In just one week, students will cover: Cisco ASA Firewall Training Basics, Network Address Translation (NAT), Access Control Lists (ACLs), Object Groups, Stateful Inspection, Modular Policy Framework, PKI Integration, Site-to-site and Remote Access VPN (both IPsec and SSL), Active/Standby Failover, Server-based Authentication, Authorization, and Accounting (AAA) using ACS 5.2.
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  • Cisco
    Cisco AWS Integration v1.0 (CISAWS) is a five-day instructor led course that includes both lectures and hands-on labs. Students will learn how to use a suite of Cisco products to deploy a hybrid cloud environment that supports application workload mobility between a private Data Center deployed with 100% Cisco components and the AWS public cloud infrastructure. Cisco products featured in this course include: Cisco CSR 1000V, Cisco ASAv, Cisco CloudCenter, and Cisco Tetration. Throughout this course, the topic of security is stressed. Emphasis is placed on using Cisco products to provide the highest level of security in a Cisco/AWS hybrid cloud environment.
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  • Cisco Contact Center
    Cisco Contact Center Enterprise Advanced Administration (CCEAA) is a 3-day instructor-led course intended for system engineers and customers who will be deploying and administering advanced Packaged Contact Center Enterprise functionality.
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  • Cisco
    In this 2-day course, Cisco Introduction to Artificial Intelligence (CIAI) v1.0, we will introduce the learner to the Artificial Intelligence, Machine Learning, and Deep Learning essentials in addition to compute platforms such as Cisco UCS, through a combination of lecture and hands-on labs. Artificial Intelligence (AI) and Machine Learning (ML) are opening up new ways for enterprises to solve complex problems, but they will also have a profound effect on the underlying infrastructure and processes of IT. AI/ML is a dominant trend in the enterprise with the ubiquity of large amounts of observed data, the rise of distributed computing frameworks and the prevalence of large hardware-accelerated computing infrastructure became essential.
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  • Cisco NX-OS
    The Cisco NX-OS for IOS Administrators (DCNXA) v2.0 is a five-day instructor-led course designed for network administrators who are migrating from a traditional Cisco IOS environment to routing and switching platforms that use the Nexus Operating System (NX-OS). This course covers the key components and procedures you need to know to install and manage Cisco Nexus 9000, 7000, 5000, 2000 and 1000v series switches. This course will also cover important troubleshooting procedures for these platforms as well.
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  • Cisco SD-WAN
    This five-day course covers the new deployment, options and features of version 20.x Cisco Software-Defined WAN (SD-WAN). SD-WAN is an overlay architecture that overcomes the biggest drawbacks of traditional WAN. Students will learn how to design, configure and operate a Cisco SD-WAN utilizing any transport (MPLS, Broadband, LTE, VSAT etc.). Candidates will discuss and build an SD-WAN environment starting from Day 0 provisioning and will also be able to provide troubleshooting, management, policy control and application visibility across the enterprise network. This hands-on Course covers the Cisco SD-WAN product and contains extensive labs to reinforce the knowledge learned.
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  • Cisco
    The Cisco SD-WAN Operation and Deployment (ENSDW) v1.0 course provides an overview of the Cisco SD-WAN solution and SD-WAN components. Students will learn how to create, manage, and operate a secure extensible network using Cisco SD-WAN products. The course covers how to configure, operate, and monitor overlay routing in a secure extensible network. Students will also learn about policies and quality of service (QoS) in the SD-WAN overlay network.
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  • Cisco
    The Cisco UCS Director Foundation (UCSDF) v6.6 course helps you understand concepts, architecture, and deployment use cases for Cisco UCS® Director. You will gain hands-on experience in deploying basic Cisco UCS Director solutions. You will also practice using core features that most implementations require, such as services design, using the self-service portal for provisioning services, creating workflows that enable cloud automation and standardize IT services, and more.
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  • Cisco UCS
    Administering Cisco Data Center Unified Computing System (DCUCA) is a 4-day instructor-led course. In this Cisco UCS server training course, you will become experienced with the administration and troubleshooting of Cisco Unified Computing System (UCS) B-Series and C-Series servers. This custom-built Cisco UCS training class was developed using the best lessons from all available Cisco server courses to maximize the learning experience for individuals who want to focus on day-to-day administration using Cisco UCS Manager as the primary interface.,

    Using real-world scenarios and examples, this Cisco training course will explore all of the components of the UCS B-Series and C-Series solutions from a day to day administrative point of view. Learn C-Series standalone, C-Series under UCS Manager, B-Series administration, troubleshooting, and management tools used to support basic UCS and multi-cluster support with UCS Central. Learn more about administering Cisco Data Center Unified Computing System and the course outline below.
    Course Details & Class Schedule
  • Cisco
    Cisco Unified Contact Center Enterprise Administration (UCCE-A) is a 5-day instructor-led course that helps prepare learners to administer the Cisco Unified CCE v11.5 solution. This course will provide the student with the basic knowledge to understand the Cisco Unified CCE deployment solution and requirements for basic ACD and IVR configurations to include using ICM Configuration Manager and associated utilities, setting up agents, providing for basic IVR activities and using the Cisco Finesse Agent desktop. This course will also provide knowledge on how to use the ICM Script Editor and associated utilities to implement basic routing techniques, routing for transfers, ring-no-answer conditions and Precision Routing. And last, this course provides basic overall knowledge on Cisco Unified Intelligence Center deployments and how to use the reporting interface to access, view, and personalize report templates and dashboards.
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  • Cisco
    Cisco Unified Contact Center Enterprise Advanced Administration (UCCE-AA) is a 5-day instructor-led course that helps prepare learners to implement more advanced functions and options in the Cisco Unified CCE environment. This course will provide the student a more comprehensive look at complex topics such as advanced routing techniques, Cisco Finesse Administration, using VoiceXML applications, accessing an external database, and translation routing. This course will also provide students with the capability of implementing Cisco Options such as the Cisco Outbound Option, Courtesy Callback, and Agent Greetings and Whisper announcements. And finally, the student will learn about advanced reporting topics such as advanced administration, importing reports, and custom reporting.
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  • Cisco
    Cisco Unified Contact Center Enterprise Deployment (UCCE-D) is a 5-day instructor-led course that helps prepare learners to deploy the Cisco Unified CCE v11.5 solution. This course will provide the student with the underlying knowledge to understand deployment design solutions, requirements for deployment, and how to install and configure all major Cisco Unified CCE components. As a part of deployment activities, the student will understand how to install and integrate Intelligent Contact Manager (ICM) with Active Directory, how to install and integrate Cisco Unified CVP components using an IOS-based voice browser and Cisco Virtualized Voice Browser (Cisco VVB), how to install and integrate Cisco Finesse, how to install and integrate Cisco Unified Intelligence Center with Active Directory and associated Data Sources for reporting purposes, and how to install and configure Agent- and IVR-based Outbound Option dialing campaigns. And finally, the student will learn how to setup and use troubleshooting tools including RTMT, System CLI, Diagnostic Framework, and ICM command-line utilities to find status information and log files, and to track a call from the point of entry to the agent desktop.
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  • Cisco
    The Cisco Unified Intelligence Center 11.6 for Advanced Users v1.1 (CUIC11.6AU v1.1) course is a 2-day instructor-led training (ILT) course. Cisco Unified Intelligence Center is a comprehensive, end-to-end reporting solution, designed to simplify the task of creating and modifying reports. It also can manage disparate data sources and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families.
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  • Cisco
    The Cisco Unified Intelligence Center 11.6 for End Users (CUIC11.6EU v1.1) course is a two-day instructor-led training (ILT) course. Cisco Unified Intelligence Center is a comprehensive, end-to-end reporting solution, designed to make the task of creating and modifying reports easier on the customer and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families.
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  • Cisco
    This course gives you a broad range of fundamental knowledge for all IT careers. You will learn how to install, operate, configure, and verify a basic IPv4 and IPv6 network. The course covers configuring network components such as switches, routers, and Wireless LAN Controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. This course helps you prepare to take the 200-301 Cisco Certified Network Associate (CCNA) exam to earn CCNA certification. This course consists of 5 days of instructor-led training with hands-on lab practice, plus the equivalent of 3 days of self-paced material.
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  • Cisco
    The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 course gives you the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. You’ll also learn to implement security principles within an enterprise network and how to overlay network design by using solutions such as SD-Access and SD-WAN. This course helps you prepare to take the 350-401 Implementing Cisco Enterprise Network Core Technologies (ENCOR) exam, which is part of four new certifications: CCNP Enterprise CCIE Enterprise Infrastructure CCIE Enterprise Wireless Cisco Certified Specialist – Enterprise Core
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  • Cisco
    The Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) v1.0 gives you the knowledge you need to install, configure, operate, and troubleshoot an enterprise network. This course covers advanced routing and infrastructure technologies, expanding on the topics covered in the Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 course. This course helps prepare you to take the exam, Implementing Cisco Enterprise Advanced Routing and Services (300-410 ENARSI), which leads to the new CCNP® Enterprise and Cisco Certified Specialist – Enterprise Advanced Infrastructure Implementation certifications. The exam will be available beginning February 24, 2020.
    Course Details & Class Schedule
  • Configuration Management and Infrastructure as Code for Network Cloud Engineers 1.0 is a 5-day hands-on course that focuses on the use of Ansible and Terraform for building network constructs in Hybrid Cloud infrastructures. A modular approach using standard builds are actioned with real life examples used in actual production environments for scalability and operation readiness. Focus of Orchestration is added to bring all of the tools together in harmony to provide an end to end and proper application of automation techniques.
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  • Cisco
    Configuring BGP on Cisco Routers version 4.0 provides students with in-depth knowledge of Border Gateway Protocol (BGP), the routing protocol that is one of the foundations of the Internet and New World technologies such as Multiprotocol Label Switching (MPLS). This curriculum covers the theory of BGP, configuration of BGP on Cisco IOS routers, detailed troubleshooting information, and hands-on exercises that provide learners with the skills that they need to configure and troubleshoot BGP networks in customer environments. Different service solutions in the curriculum cover BGP network design issues and usage rules for various BGP features, preparing learners to design and implement efficient, optimal, and troublefree BGP networks.
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  • Cisco
    The Configuring Cisco MDS 9000 Series Switches (DCMDS) v3.1 course shows you how to implement, manage, and troubleshoot Cisco® MDS 9000 Series Switches, to build highly available, scalable storage networks. Through expert instruction and extensive hands-on practice, you will learn how to deploy and use capabilities such as Virtual Storage Area Networks (VSANs), Role-Based Access Control (RBAC), N-Port Virtualization (NPV) fabric security, zoning, automation with NX-API, Slow Drain Analysis, SAN analytics, Fibre Channel over TCP/IP (FCIP) tunnels, and more. You will learn how to configure and implement platform features and learn troubleshooting techniques pertaining to Fibre Channel (FC) domains, firmware upgrades, zones, and zone mergers. This course prepares you for Cisco CCNP Data Center and Cisco Certified Specialist - Data Center SAN Implementation certifications (DCSAN).
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  • Cisco Data Center
    The Configuring Cisco Nexus Switches (DCCNX) v1.0 course shows you how to install, configure, and manage Cisco Nexus Series Switch platforms using Cisco NX-OS to support highly available, secure, scalable virtualized data centers. Through expert instruction and hands-on practice, you will learn how to deploy Cisco NX-OS software features including networking, virtualization, security, storage services, system management and monitoring. You will also gain an introduction to automating Cisco Nexus devices using Cisco NX-OS Software programmability features. For technical overview the Cisco Nexus Switches, you may consider taking Introducing Cisco NX-OS Switches and Fabrics in the Data Center (DCINX) v1.0 along with this course.
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  • Cisco
    The Configuring Cisco Unified Computing System (DCCUCS) v1.0 shows you how to deploy, secure, operate, and maintain Cisco Unified Computing System (Cisco UCS) B-series blade servers, Cisco UCS C-Series, and S-Series rack servers for use in data centers. You will learn how to implement management and orchestration software for Cisco UCS. You will gain hands-on practice on: configuring key features of Cisco UCS, Cisco UCS Director, and Cisco UCS Manager; implementing UCS management software including Cisco UCS Director, Cisco UCS Manager, and Cisco Intersight; and more. This course can be used to prepare for the new CCNP Data Center and CCIE Data Center certifications.
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  • Cisco Telepresence
    This is a five-day Cloud Conferencing instructor-led course where students will learn how to Provision, Manage, and Register Telepresence endpoints in the WebEx Cloud. Students will also learn how to migrate their existing on-prem devices to the Cisco Telepresence Cloud. Students will also learn to integrate Hybrid Mesh nodes, Hybrid Calendaring, Hybrid Security, and Webex Teams with their existing Infrastructure.
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  • Cisco
    This course, Deploying Cisco Unified Contact Center Express (UCCX) v6.0, provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express and Cisco Unified IP Interactive Voice Response (IVR) (Cisco Unified CCX and Cisco Unified IP IVR) as contact center solutions. Tasks include planning, installation, and configuration, scripting, and troubleshooting.
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  • Cisco
    This course provides the skills and knowledge necessary to Install, Configure, Monitor, and Troubleshoot the Cisco 5100/5400 Enterprise Networking Compute System (ENCS). Students will learn how to deploy the ENCS as a standalone as well as in High Availability Mode. Students will then learn how to deploy and Manage NVFIS with Windows, Linux and other Cisco Functions. Students will then learn how to monitor and troubleshoot the Hardware, IOS, and NFVIS Functions. Students will also perform several labs from the Initial Configuration, High Availability, Deployment of NFVIS VMs and Monitoring and Troubleshooting Hardware, VMs, and Applications.
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  • Cisco
    The Designing and Deploying Cisco UCS Director with ACI (UCSDACI) v6.6 course shows you how to use Cisco UCS® Director software to manage physical and virtual infrastructure elements, including Cisco Application Centric Infrastructure (Cisco ACI™). You will learn to use orchestration and automation functions of Cisco UCS Director to effectively manage infrastructure and automate IT processes. The course offers hands-on experience installing and configuring Cisco UCS Director software. You will also learn about features such as bare-metal provisioning; compute, network, and storage management; orchestration, including Application Policy Infrastructure Controller (APIC); Cisco UCS Director custom tasks, and more.
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  • Cisco Data Center
    The Designing Cisco Data Center Infrastructure (DCID) v7.0 course helps you master design and deployment options focused on Cisco® data center solutions and technologies across network, compute, virtualization, storage area networks, automation, and security. You will learn design practices for the Cisco Unified Computing System™ (Cisco UCS®) solution based on Cisco UCS B-Series and C-Series servers, Cisco UCS Manager, and Cisco Unified Fabric. You will also gain design experience with network management technologies including Cisco UCS Manager, Cisco Data Center Network Manager (DCNM), and Cisco UCS Director. You can expect theoretical content as well as design-oriented case studies in the form of activities.
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  • Cisco Enterprise Wireless Networks
    Gain the knowledge you need to plan advanced designs of Cisco wireless products, Qualify for professional-level job roles in wireless networking. In this 5-day course, Designing Cisco Enterprise Wireless Networks (ENWLSD) v1.0, students will gain the knowledge needed to design Cisco wireless networks. The course covers design specifics from scenario design concepts through the installation phase and into post-deployment validation. This course prepares students to take the exam, Designing Cisco Enterprise Wireless Networks (300-425 ENWLSD), which leads to the new CCNP Enterprise and Cisco Certified Specialist – Enterprise Wireless Design certifications.
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  • Cisco Enterprise
    The Designing Cisco Enterprise Wireless Networks (ENWLSD) v1.0 course gives you the knowledge you need to design Cisco wireless networks. The course covers design specifics from scenario design concepts through the installation phase and into post-deployment validation.

    This course, including the self-paced material, helps prepare you to take the exam, Designing Cisco Enterprise Wireless Networks (300-425 ENWLSD), which leads to the new CCNP Enterprise and Cisco Certified Specialist – Enterprise Wireless Design certifications.
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  • Cisco DNA
    DNA Center and SD-Access offer Cisco’s next-generation programmable digital network to help automate common network access security features and streamline the redundant, complex configuration required to allow different groups of users access to the network infrastructure. This 2-day network security training course allows network administrators to quickly allow differentiated access for end users on the network while allowing the network to react automatically to day zero and other types of attacks. Students who enroll in this course should have a basic understanding of Cisco CCNA Routing & Switching, of Software Defined Networks, and have experience with Cisco IOS, IOS XE, and CLI. Find additional course information below.
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  • Cisco
    This course will cover the basics of installing and operation of the Cisco DNA Center (DNAC). The Cisco DNAC is a stand-alone product that provides a single dashboard for every fundamental management task to simplify running an enterprise network. The DNAC is the management piece of the Software Defined Access (SDA) solution.
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  • Cisco
    The Implementing and Configuring Cisco Identity Services Engine (SISE) v3.0 course shows you how to deploy and use Cisco® Identity Services Engine (ISE) v2.4, an identity and access control policy platform that simplifies the delivery of consistent, highly secure access control across wired, wireless, and VPN connections. This hands-on course provides you with the knowledge and skills to implement and use Cisco ISE, including policy enforcement, profiling services, web authentication and guest access services, BYOD, endpoint compliance services, and TACACS+ device administration. Through expert instruction and hands-on practice, you will learn how to use Cisco ISE to gain visibility into what is happening in your network, streamline security policy management, and contribute to operational efficiency.
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  • Cisco Telepresence
    This one of kind Cisco Collaboration in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco Collaboration Components. Students will have extensive labs in which they will configure and troubleshoot a full Cisco Telepresence Deployment. Participants will gain in-depth practical knowledge with exercises on installing, configuring, maintaining and troubleshooting of all Cisco Telepresence Components.
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  • Meraki Technologies
    This 5-day Cisco course provide students with the skills to configure, optimize, and troubleshoot a Cisco Meraki solution. Students will learn how to install and optimize Meraki MX Firewalls, Meraki MS Switches, Meraki MR Access Points, and Meraki MV Cameras. Students will also learn how to configure the Meraki Dashboard, Meraki Insight and Meraki Systems Manager (EMM/MDM). Student will troubleshoot and configure the Meraki environment and learn how to diagnose and resolve user and Network issues that may arise.
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  • Cisco
    Implementing Cisco Collaboration Core Technologies (CLCOR) v1.0 course helps you prepare for the Cisco CCNP® Collaboration and CCIE®Collaboration certifications, and advanced-level roles focused on implementation and operation of Cisco collaboration solutions. You will gain the knowledge and skills needed to implement and deploy core collaboration and networking technologies, including infrastructure and design, protocols, codecs, and endpoints, Cisco IOS XE gateway and media resources, Call Control, QoS, and additional Cisco collaboration applications. This course also helps you prepare you to take the exam, Implementing Cisco Collaboration Core Technologies (350-801 CLCOR), which is part of the new CCNP Collaboration, CCIE Collaboration, and the Cisco Certified Specialist - Collaboration Core certifications. The exam will be available beginning February 24, 2020.
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  • Cisco Data Center
    The Implementing and Operating Cisco Data Center Core Technologies (DCCOR) v1.0 course helps you prepare for the Cisco® CCNP® Data Center and CCIE® Data Center certifications and for advanced-level data center roles. In this course, you will master the skills and technologies you need to implement data center compute, LAN and SAN infrastructure. You will also learn the essentials of automation and security in data centers. You will get hands-on experience with deploying, securing, operating, and maintaining Cisco data center infrastructure including: Cisco MDS Switches and Cisco Nexus Switches; Cisco Unified Computing System™ (Cisco UCS®) B-Series Blade Servers, and Cisco UCS C-Series Rack Servers. This course, including the self-paced material, helps prepare you to take the exam, Implementing Cisco Data Center Core Technologies (300-601 DCCOR), which leads to to the new CCNP Data Center, CCIE Data Center, and the Cisco Certified Specialist - Data Center Core certifications. The exam will be available beginning February 24, 2020.
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  • Cisco Security Core Technologies
    In this course, Implementing and Operating Cisco Security Core Technologies (SCOR), students will master the skills and technologies needed to implement core Cisco security solutions to provide advanced threat protection against cybersecurity attacks. Students will learn security for networks, cloud and content, endpoint protection, secure network access, visibility and enforcements. They will get extensive hands-on experience deploying Cisco Firepower Next-Generation Firewall and Cisco ASA Firewall; configuring access control policies, mail policies, and 802.1X Authentication; and more. Students will also get introductory practice on Cisco Stealthwatch Enterprise and Cisco Stealthwatch Cloud threat detection features.

    This course will help you prepare to take the Implementing and Operating Cisco Security Core Technologies (350-701 SCOR) exam. It also helps you prepare for the CCNP Security and CCIE Security certifications and for senior-level security roles featuring Cisco security solutions.
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  • Cisco
    The Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) v1.0 course covers advanced call control and mobility services. You will learn how to use Cisco® Unified Communications Manager features to consolidate your communications infrastructure into a scalable, portable, and secure collaboration solution. Through a combination of lessons and hands-on experiences, you will also learn about a wealth of other features such as Globalized Call Routing, Global Dial Plan Replication, Cisco Unified Mobility, Cisco Extension Mobility, Device Mobility, Session Initiation Protocol Uniform Resource Identifier (SIP/ URI) call routing, Call Admission Control, Cisco Unified Communications Manager Express and Survivable Remote Site Telephony (SRST) gateway technologies, Cisco Unified Board Element Call deployments, signaling and media protocols, call coverage, and time of day routing.
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  • Cisco
    The Implementing Cisco Application Centric Infrastructure (DCACI) v1.0 course shows you how to deploy and manage the Cisco® Nexus® 9000 Series Switches in Cisco Application Centric Infrastructure (Cisco ACI®) mode. The course gives you the knowledge and skills to configure and manage Cisco Nexus 9000 Series Switches in ACI mode, how to connect the Cisco ACI fabric to external networks and services, and fundamentals of Virtual Machine Manager (VMM) integration. You will gain hands-on practice implementing key capabilities such as fabric discovery, policies, connectivity, VMM integration, and more. This course helps you prepare to take the exam, Implementing Cisco Application Centric Infrastructure (300-620 DCACI), which leads to CCNP® Data Center and Cisco Certified Specialist – Data Center ACI Implementation certifications.
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  • Cisco
    The Implementing Cisco Collaboration Applications (CLICA) v1.0 course provides you with the knowledge and skills to streamline communication protocol, strengthen compliance measures, and enhance your communication systems and devices with knowledge about Single Sign-On (SSO), Cisco® Unified IM & Presence, Cisco Unity® Connection and Cisco Unity Express, and Application clients. Through a combination of lessons and hands-on training, you acquire the skills to maximize the agility of robust management systems. This couse will prepare you for 300-810 Implementing Cisco Collaboration Applications (CLICA).
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  • Cisco
    The Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) v1.0 course provides you with knowledge about Cisco Expressway Series solutions enabling business-to-business (B2B) calls, Cisco Mobile, remote access, authentication options, and additional Cisco Expressway Series features. Through a combination of lessons and hands-on labs, you will learn how to leverage collaborative technology to access secure, collaborative work supports including video, voice, content, and remote workloads. This course also prepares you for the 300-820 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) exam.
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  • Cisco
    The Implementing Cisco Enterprise Wireless Networks (ENWLSI) v1.0 course gives you the knowledge and skills needed to secure wireless network infrastructure and troubleshoot any related issues. You’ll learn how to implement and secure a wireless network infrastructure and use Cisco Identity Service Engine (ISE), Cisco Prime Infrastructure (PI), and Cisco Connect Mobile Experience to monitor and troubleshoot network issues. The course provides hands-on labs to reinforce concepts including deploying Cisco Prime Infrastructure Release 3.5, Cisco Catalyst 9800 Wireless Controller Release IOS XE Gibraltar 16.10, Cisco Digital Network Architecture (DNA) Center Release 1.2.8, Cisco CMX Release 10.5, Cisco MSE Release 8.0 features and Cisco Identity Services Engine (ISE) Release 2.4. This course also helps you prepare to take the Implementing Cisco Enterprise Wireless Networks (300-430 ENWLSI) exam, which is part of the new CCNP Enterprise certification and the Cisco Certified Specialist - Enterprise Wireless Implementation certification. The exam will be available beginning February 24, 2020.
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  • Cisco
    The Implementing Cisco MPLS (MPLS) v3.0 is a five-day course that is designed to help students prepare for MPLS exam. This update to the course reflects the most-recent developments in network design and technologies, using real-world scenarios to help reinforce the learning of key objectives. Enterprises and service providers face many challenges in terms of customer demand, including an ongoing need for value-added services. Conventional IP packet forwarding has several limitations, and more and more enterprise and service providers realize that something else is needed. Not only they must be concerned with protecting their existing infrastructure, but they must also find ways to generate new services that are not currently supportable using existing technologies. Multiprotocol Label Switching (MPLS) is a high-performance method for forwarding packets through a network. MPLS enables routers at the edge of a network to apply simple labels to packets. This practice allows the edge devices to switch packets according to labels, with minimal lookup overhead. MPLS integrates the performance and traffic-management capabilities of data link Layer 2 with the scalability and flexibility of network Layer 3 routing. When used in conjunction with other standard technologies, MPLS gives the ability to support value-added features.
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  • Cisco
    Implementing Cisco Quality of Service (QOS) v2.5 provides learners with in-depth knowledge of QoS requirements, conceptual models such as best effort, IntServ, and DiffServ, and the implementation of QoS on Cisco platforms. The curriculum covers the theory of QoS, design issues, and configuration of various QoS mechanisms to facilitate the creation of effective administrative policies providing QoS. Case studies and lab exercises included in the course help learners to apply the concepts from the individual modules to real-life scenarios. The course also gives learners design and usage rule for advanced QoS features. This gives the learners the opportunity to design and implement efficient, optimal, and trouble-free multiservice networks.
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  • Cisco
    The Implementing Secure Solutions with Virtual Private Networks (SVPN) v1.0 course teaches you how to implement, configure, monitor, and support enterprise Virtual Private Network (VPN) solutions. Through a combination of lessons and hands-on experiences you will acquire the knowledge and skills to deploy and troubleshoot traditional Internet Protocol Security (IPsec), Dynamic Multipoint Virtual Private Network (DMVPN), FlexVPN, and remote access VPN to create secure and encrypted data, remote accessibility, and increased privacy.
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  • Cisco
    In this Implementation and Configuration SDWAN Course, students will deploy and configure SD-WAN Controllers, vEdge Devices, and Cisco IOS-XE Devices. Students will create Multiple Device and CLI Templates that will allow Hundreds of devices to be deployed using only a few Centralized Templates. Students will create Security Policies to enable the Enterprise Firewall, IDS/IPS, URL Filtering, and Web Layer Security to protect and allow Enterprises to deploy Cloud applications as well as Direct Internet Access (DIA). Students will also create Local and Central Policies that enable a Centralized Policy control of WAN Routing and device QOS configuration and enforcement. Students will also learn how Cisco SD-WAN allows Enterprises to deploy an effective Cloud Solutions such as Amazon AWS, Microsoft Azure, and Google Cloud. Students will also learn how to Monitor and Troubleshoot the SD-WAN Solution.

    *Our labs contain the NEW 8000 series routers!
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  • Cisco Emergency Responder
    In this class, students will Install, Configure, and Implement Cisco Emergency Responder (Cisco ER). Student will also integrate emergency communication system with Cisco Unified Communications Manager. Students will learn how Cisco ER automatically notifies and routes calls to the local public safety answering point (PSAP) operator. Students will configure emergency response locations (ERLs) and emergency location identification numbers (ELINs) in CER to properly route enhanced 911 (E911) calls. You will also examine CER disaster recovery and user management.
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  • Cisco
    The Introducing Cisco Nexus 9000 Switches in NX-OS Mode (DCINX9K) v2.1 course shows you how to implement, manage, and troubleshoot Cisco Nexus 9000 Series Switches in Cisco NX-OS mode. Through expert instruction and extensive hands-on learning, you will learn how to deploy capabilities including Virtual Extensible LAN (VXLAN), Multiprotocol Label Switching (MPLS), high availability features, Intelligent Traffic Director, troubleshooting tools and techniques, NX-OS programmability features, and open interface technologies. The course also provides an introduction to Cisco Data Center Network Manager (DCNM) for management.
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  • Cisco Data Center
    The Introducing Cisco NX-OS Switches and Fabrics in the Data Center (DCINX) v1.0 course gives you a technical overview the Cisco Nexus Switches key capabilities including platforms, architecture, software, management, and features that contribute to performance, high availability, flexibility, operational simplicity, and investment protection. The course is for technical decision makers and IT professionals who architect, implement, and manage Cisco Nexus switches in data center environments. You will have hand-on practice exploring key features including Virtual Device Contexts (VDC), FHRP protocols, and user management.
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  • Cisco
    The Introducing Cisco Unified Computing System (DCIUCS) v1.0 is an introductory course that shows you how to deploy, secure, operate and maintain the Cisco Unified Computing system (Cisco UCS) B-Series blade server, Cisco UCS C-Series and S-Series rack servers, and Cisco HyperFlex product family, for use in data centers. You will gain hands-on practice on basic Cisco UCS server configuration and performing backup and restore activities. This course can be used to prepare for the new CCNP Data Center and CCIE Data Center certifications.
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  • Python
    Introducing Python and Web Services Protocols for Network Engineers 3.0 is a 4-day hands-on course that focuses on the interoperability of Python programming with Networking to prepare the Next Generation Engineers for Software Defined Networking. This class is designed for Network Engineers and Administrators looking to add necessary programming skills in preparation for various ACI and SDN technologies as well as interacting with WEB Services on appliances such as the F5, A10, and Cisco UCS. The course has been modified to emphasize the skillset of data extraction for interacting with BIG DATA platforms.
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  • Python
    Introducing Python and Web Services Protocols for Cloud Engineers 1.0 is a 4-day hands-on course that focuses on the interoperability of Python programming with Amazon Web Services (AWS) to prepare Next Generation Cloud Engineers for Python Programmability. This class is designed for Cloud/Infrastructure Engineers and Administrators looking to add necessary programming skills in preparation for interacting with AWS.
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  • Cisco
    The Cisco Service Provider – 5G solution course introduces the participants to evolution of 5th generation cellular networks, discuss the various trends driving the need for 5G, business impact of 5G networks and Cisco’s 5G solution for the service providers to deploy and rollout new services to customers and enable them to improve operational efficiency.

    The course will cover Cisco 5G Powerx consisting Unified Enablement Platform, Seamless X-Access convergence, 3-Stage realization program. The Cisco ultra services platform, Cisco 5G policy Suite (CPS) solutions, Cisco SONFlex, NCS500 service access routers, Cisco Security for 5G networks and Cisco SP network automation are discussed in detail.
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  • Cisco Tetration Analytics
    In this two-day course, Introduction to Cisco Tetration Analytics™ Operations and Administration, (TETOPS) will familiarize you and help you understand how The Cisco Tetration Analytics™ platform enables efficient datacenter operations by providing pervasive visibility, behavior-based application insight and migration to a zero-trust model.
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  • Cisco
    This five-day course aims at providing network engineers and technicians that are working in the enterprise sector with the knowledge and skills that are needed to study and configure Cisco IOS Software IPv6 features. The course also provides an overview of IPv6 technologies, covers IPv6 design and implementation, describes IPv6 operations, addressing, routing, services, transition, and deployment of IPv6 in enterprise as well as in service provider networks, and includes case studies useful for deployment scenarios. The course also includes remote labs.
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  • NVIDIA
    This workshop teaches you to apply deep learning techniques to a wide range of computer vision tasks through a series of hands-on exercises. You will get to work with widely-used deep learning tools,frameworks, and workflows by performing neural network training and deployment on a fully-configured GPU accelerated workstation in the cloud. After a quick introduction to deep learning to start the course, you will advance to building and deploying deep learning applications for image classification and object detection, followed by modifying the applications to improve their accuracy and performance, and finish by implementing the workflow that you have learned on a final project. At the end of the workshop, you will have access to additional resources to create new deep learning applications on your own.
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  • Introducing Python Basics for Cloud Network Engineers 3.0 is a 5-day hands-on course that focuses on the interoperability of Python programming with Networking to prepare the Next Generation Engineers for Software Defined Networking. This class is designed for Network Engineers and Operators looking to add necessary programming skills in preparation for Network Appliances or Cloud Technologies. Amazon Web Services is the focus of the class due to its excellent API interaction and documentation layout, which should provide a useful approach when applying to other technologies. The course builds on the Python skills learned in the course by combining with a skillset of data extraction and cleaning. The intent of these skills are to explore, perform and combine with Analysis to find meaning to your data. This course is a MUST for a Network or Cloud Engineer in this age of fast growing Big Data Market.
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  • Cisco Contact Center
    Enable Contact Center support teams to access reporting solutions for end-to-end reporting in a CCE deployment. After attending this course, you will be able to assist customers and partners in the task of creating reports from disparate data sources in a Cisco Contact Center deployment. The course considers the nuances of analyzing and troubleshooting in various deployment scenarios. Designed Tier 2/Day 2 Support.
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  • Cisco
    The Securing Cloud Deployments with Cisco Technologies (SECCLD) v1.0 course shows you how to implement Cisco® cloud security solutions to secure access to the cloud, workloads in the cloud, and software as a service (SaaS) user accounts, applications, and data. Through expert instruction and hands-on labs, you’ll learn a comprehensive set of skills and technologies including: how to use key Cisco cloud security solutions; detect suspicious traffic flows, policy violations, and compromised devices; implement security controls for cloud environments; and implement cloud security management. This course covers usage of Cisco Cloudlock, Cisco Umbrella™, Cisco Cloud Email Security, Cisco Advanced Malware Protection (AMP) for Endpoints, Cisco Stealthwatch® Cloud and Enterprise, Cisco Firepower® NGFW (next-generation firewall), and more.
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  • Cisco
    The Securing Email with Cisco Email Security Appliance (SESA) v3.1 course shows you how to deploy and use Cisco® Email Security Appliance to establish protection for your email systems against phishing, business email compromise, and ransomware, and to help streamline email security policy management. This hands-on course provides you with the knowledge and skills to implement, troubleshoot, and administer Cisco Email Security Appliance, including key capabilities such as advanced malware protection, spam blocking, anti-virus protection, outbreak filtering, encryption, quarantines, and data loss prevention.
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  • Cisco
    The Securing Networks with Cisco Firepower Next Generation Firewall (SSNGFW) v1.0 course shows you how to deploy and use Cisco Firepower® Threat Defense system. This hands-on course gives you knowledge and skills to use and configure Cisco® Firepower Threat Defense technology, beginning with initial device setup and configuration and including routing, high availability, Cisco Adaptive Security Appliance (ASA) to Cisco Firepower Threat Defense migration, traffic control, and Network Address Translation (NAT). You will learn how to implement advanced Next-Generation Firewall (NGFW) and Next-Generation Intrusion Prevention System (NGIPS) features, including network intelligence, file type detection, network-based malware detection, and deep packet inspection. You will also learn how to configure site-to-site VPN, remote-access VPN, and SSL decryption before moving on to detailed analysis, system administration, and troubleshooting. This class was formerly named FIREPOWER200
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  • Cisco
    The Securing Networks with Cisco Firepower Next-Generation IPS (SSFIPS) v4.0 course shows you how to deploy and use Cisco Firepower® Next-Generation Intrusion Prevention System (NGIPS). This hands-on course gives you the knowledge and skills to use the platform features and includes firewall security concepts, platform architecture and key features; in-depth event analysis including detection of network-based malware and file type, NGIPS tuning and configuration including application control, security intelligence, firewall, and network-based malware and file controls; Snort® rules language; file and malware inspection, security intelligence, and network analysis policy configuration designed to detect traffic patterns; configuration and deployment of correlation policies to take action based on events detected; troubleshooting; system and user administration tasks, and more.
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  • Cisco
    The Securing the Web with Cisco Web Security Appliance (SWSA) v3.0 course shows you how to implement, use, and maintain Cisco® Web Security Appliance (WSA), powered by Cisco Talos, to provide advanced protection for business email and control against web security threats. Through a combination of expert instruction and hands-on practice, you’ll learn how to deploy proxy services, use authentication, implement policies to control HTTPS traffic and access, implement use control settings and policies, use the solution’s anti-malware features, implement data security and data loss prevention, perform administration of Cisco WSA solution, and more.
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  • Cisco Data Center
    The Troubleshooting Cisco Data Center Infrastructure (DCIT) v7.0 course shows you how to troubleshoot LAN, SAN, Cisco Data Center Unified Fabric, Cisco Unified Computing System (UCS), and Cisco Application-Centric Infrastructure (ACI). You will learn methodologies and tools to identify issues that may occur in data center network architecture. You will get extensive hands-on practice troubleshooting installation, configuration and interconnectivity issues on Cisco MDS switches, Cisco Nexus switches, Cisco Fabric Extenders (FEXs), Cisco UCS, Cisco ACI, and more. This course helps prepare you to take the exam, Troubleshooting Cisco Data Center Infrastructure (300-615 DCIT), which leads to CCNP Data Center and the Cisco Certified Specialist - Data Center Operations certifications. The exam will be available beginning February 24, 2020.
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  • Cisco
    The Understanding Cisco Collaboration Foundations (CLFNDU) 1.0 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities. This course provides the fundamental knowledge needed to take CCNP® Collaboration certification courses. It also serves as entry-level training for newcomers to Cisco on-premise collaboration technologies.
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  • Cisco Contact Center
    An overview of the Cisco Packaged Contact Center Enterprise and Unified Contact Center Enterprise solutions based on version 12.5. Architectural overviews explore solution components, sizing and deployment considerations, and key functionality and features. The course is intended for a broad audience including Business Decision Makers, Account Managers, Systems Engineers, Administrators, Application Specialists, and Deployment Engineers seeking to understand functional and business applications of the CCE solution.
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  • Cisco
    The Understanding Cybersecurity Operations Fundamentals (CBROPS) v1.0 course teaches an understanding of the network infrastructure devices, operations, and vulnerabilities of the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol suite. You will learn basic information about security concepts, common network application operations and attacks, the Windows and Linux operating systems, and the types of data used to investigate security incidents. After completing this course, you will have the basic knowledge required to perform the job role of an associate-level cybersecurity analyst in a threat-centric security operations center to strengthen network protocol, protect your devices and increase operational efficiency. This course prepares you for the Cisco Certified CyberOps Associate certification. New – Recommended as preparation for the following exams: 200-201 - CBROPS Understanding Cisco Cybersecurity Operations Fundamentals Please note that this course is a combination of Instructor-Led and Self-Paced Study - 5 days in the classroom and approx. 1 day of self-study. The self-study content will be provided as part of the digital courseware that you will receive at the beginning of the course and should be part of your preparation for the exam.
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  • Cisco Data Center
    The Understanding Cisco Data Center Foundations (DCFNDU) v1.0 course helps you prepare for entry-level data center roles. In this course, you will learn the foundational knowledge and skills you need to configure Cisco data center technologies including: networking, virtualization, storage area networking, and unified computing. You will get an introduction to Cisco Application Centric Infrastructure (Cisco ACI™), automation, and cloud computing. You will get hands-on experience with configuring features on Cisco Nexus Operating System (Cisco NX-OS) and Cisco Unified Computing System (Cisco UCS).
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  • Cisco
    The Understanding Cisco Wireless Foundations (WLFNDU) v1.0 course gives you the knowledge and skills you need to position, plan, implement, operate, and manage a Cisco WLAN network. This course teaches you how to design, install, configure, monitor, and conduct basic troubleshooting tasks on a Cisco WLAN network of any size.
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