Note: This course is being retired by Microsoft on December 31, 2021.

This 5-day classroom-based course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including software-defined networking.

The Administering Cisco Unified Contact Center Enterprise is a 4-day course intended for system engineers, administrators, and support engineers responsible for tier one support. This course provides hands-on practice with administrative tools used to perform routine adds, moves, and changes in the inbound contact center environment.

Cisco DNA Spaces helps resolve physical-space ‘blind spots’ in an organization. Through Cisco wireless infrastructure, organizations can gain insights into how people and things move throughout their physical spaces. Organizations can also drive operational efficiencies by monitoring the location, movement, and utilization of assets.

This one of kind Cisco UC in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco UC Components. Students will have extensive labs in which they will Administer and troubleshoot a Cisco 12.5 UC Deployment.

Participants will gain in-depth practical knowledge with exercises on administering and troubleshooting of all Cisco UC Components.

Administering Cisco Unified Communications Manager (ACUCM with AUC) is a 5-day training program that provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. This course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network. This UC training course focuses on Cisco Unified Communications Manager v12 x. All labs are using CUCM v12.x.

Cisco Umbrella is a cloud security platform that provides the first line of defense against threats on the Internet. Being able to understand and position how Cisco Umbrella works and what are the features is the key focus of this 3-day Cisco online IT class. Students who enter the course with a basic understanding of Cisco products and IT solutions will be able to describe the Cisco Umbrella, understand Secure Internet Gateway and Ransomware Protection, discuss Threat Intelligence, use Cisco Roaming Client.

In this Advanced (Viptela) SD-WAN Policy and Template Design Lab focused Course, students will learn Advanced Techniques to Deploy Templates with the theme of reusability. Students will then focus on deploying advanced Security Policies and learning how to troubleshoot security issues. Students will then focus on deploying advanced Local Policies and learning how to troubleshoot Local Policy issues. Students will then focus on deploying Advanced Central Policies and learning how to troubleshoot Central Policy issues.

*Our labs contain the NEW 8000 series routers!

Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods.

ASA Essentials (ASAE) v3.0 is a 5-day Cisco ASA training course where the student will gain the essential skills required to configure, maintain, and operate Cisco ASA 5500-X Series Adaptive Security Appliances based on ASA Software v9.x. If you need to get up to speed quickly with Cisco's Adaptive Security Appliance (ASA), this is the Cisco ASA online course for you. We have combined the most important content from Cisco's Authorized CCNP Security courses and added additional information on the new features in v9.x software to hone in on the most crucial aspects of the ASA. In just one week, students will cover: Cisco ASA Firewall Training Basics, Network Address Translation (NAT), Access Control Lists (ACLs), Object Groups, Stateful Inspection, Modular Policy Framework, PKI Integration, Site-to-site and Remote Access VPN (both IPsec and SSL), Active/Standby Failover, Server-based Authentication, Authorization, and Accounting (AAA) using ACS 5.2.

Cisco AWS Integration v1.0 (CISAWS) is a five-day instructor led course that includes both lectures and hands-on labs. Students will learn how to use a suite of Cisco products to deploy a hybrid cloud environment that supports application workload mobility between a private Data Center deployed with 100% Cisco components and the AWS public cloud infrastructure. Cisco products featured in this course include: Cisco CSR 1000V, Cisco ASAv, Cisco CloudCenter, and Cisco Tetration. Throughout this course, the topic of security is stressed. Emphasis is placed on using Cisco products to provide the highest level of security in a Cisco/AWS hybrid cloud environment.

Cisco Contact Center Enterprise Advanced Administration (CCEAA) is a 3-day instructor-led course intended for system engineers and customers who will be deploying and administering advanced Packaged Contact Center Enterprise functionality.

In this 2-day course, Cisco Introduction to Artificial Intelligence (CIAI) v1.0, we will introduce the learner to the Artificial Intelligence, Machine Learning, and Deep Learning essentials in addition to compute platforms such as Cisco UCS, through a combination of lecture and hands-on labs. Artificial Intelligence (AI) and Machine Learning (ML) are opening up new ways for enterprises to solve complex problems, but they will also have a profound effect on the underlying infrastructure and processes of IT. AI/ML is a dominant trend in the enterprise with the ubiquity of large amounts of observed data, the rise of distributed computing frameworks and the prevalence of large hardware-accelerated computing infrastructure became essential.

The Cisco NX-OS for IOS Administrators (DCNXA) v2.0 is a five-day instructor-led course designed for network administrators who are migrating from a traditional Cisco IOS environment to routing and switching platforms that use the Nexus Operating System (NX-OS). This course covers the key components and procedures you need to know to install and manage Cisco Nexus 9000, 7000, 5000, 2000 and 1000v series switches. This course will also cover important troubleshooting procedures for these platforms as well.

This five-day course covers the new deployment, options and features of version 20.x Cisco Software-Defined WAN (SD-WAN). SD-WAN is an overlay architecture that overcomes the biggest drawbacks of traditional WAN. Students will learn how to design, configure and operate a Cisco SD-WAN utilizing any transport (MPLS, Broadband, LTE, VSAT etc.). Candidates will discuss and build an SD-WAN environment starting from Day 0 provisioning and will also be able to provide troubleshooting, management, policy control and application visibility across the enterprise network. This hands-on Course covers the Cisco SD-WAN product and contains extensive labs to reinforce the knowledge learned.

The Cisco SD-WAN Operation and Deployment (ENSDW) v1.0 course provides an overview of the Cisco SD-WAN solution and SD-WAN components. Students will learn how to create, manage, and operate a secure extensible network using Cisco SD-WAN products. The course covers how to configure, operate, and monitor overlay routing in a secure extensible network. Students will also learn about policies and quality of service (QoS) in the SD-WAN overlay network.

The Cisco UCS Director Foundation (UCSDF) v6.6 course helps you understand concepts, architecture, and deployment use cases for Cisco UCS® Director. You will gain hands-on experience in deploying basic Cisco UCS Director solutions. You will also practice using core features that most implementations require, such as services design, using the self-service portal for provisioning services, creating workflows that enable cloud automation and standardize IT services, and more.

This course gives you a broad range of fundamental knowledge for all IT careers. You will learn how to install, operate, configure, and verify a basic IPv4 and IPv6 network. The course covers configuring network components such as switches, routers, and Wireless LAN Controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. This course helps you prepare to take the 200-301 Cisco Certified Network Associate (CCNA) exam to earn CCNA certification. This course consists of 5 days of instructor-led training with hands-on lab practice, plus the equivalent of 3 days of self-paced material.

The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 course gives you the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. You’ll also learn to implement security principles within an enterprise network and how to overlay network design by using solutions such as SD-Access and SD-WAN. This course helps you prepare to take the 350-401 Implementing Cisco Enterprise Network Core Technologies (ENCOR) exam, which is part of four new certifications: CCNP Enterprise CCIE Enterprise Infrastructure CCIE Enterprise Wireless Cisco Certified Specialist – Enterprise Core

The Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) v1.0 gives you the knowledge you need to install, configure, operate, and troubleshoot an enterprise network. This course covers advanced routing and infrastructure technologies, expanding on the topics covered in the Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 course. This course helps prepare you to take the exam, Implementing Cisco Enterprise Advanced Routing and Services (300-410 ENARSI), which leads to the new CCNP® Enterprise and Cisco Certified Specialist – Enterprise Advanced Infrastructure Implementation certifications. The exam will be available beginning February 24, 2020.

Learn the skills required to configure and manage Citrix ADC Traffic Management features, including Content Switching, Traffic Optimization, and Global Server Load Balancing. At the end of the course, students will be able to configure their ADC environments to address efficient traffic switching and resilience requirements including Content Switching, Traffic Optimization, and Disaster Recovery.

Build your Citrix ADC knowledge and skills by enrolling in this five-day course. It covers Citrix ADC essentials (platforms, architecture, licensing and functionality) and also focuses on traffic management, including content switching, traffic optimization and global server load balancing (GSLB). You will learn about key ADC capabilities such as high availability, security and performance, and explore SSL offload, load balancing and monitoring. The traffic management curriculum will cover the AppExpert policy engine, the Rewrite and Responder features, and Content Switching.

Learn the skills required to configure and manage Citrix Gateway features. At the end of the course, students will be able to configure their Citrix Gateway environments to address remote access requirements for Apps and Desktops.

Expand your Citrix networking knowledge and skills by enrolling in this five-day course. It covers Citrix ADC essentials, including secure load balancing, high availability and operations management, and also focuses on Citrix Gateway. You will learn to deliver secure remote access to apps and desktops integrating Citrix Virtual Apps and Citrix Desktops with Citrix Gateway.

In this three-day course, you will learn how Citrix SD-WAN can simplify branch networking for your organization. You'll walk away understanding how to configure and manage SD-WAN, including the SD-WAN architecture, deployment options, provisioning, and how to use Citrix SD-WAN Orchestrator in your environment. Additional topics include: branch office deployment, SD-WAN monitoring, reporting, and diagnostics.

Citrix Web App Firewall protects web apps and sites from known and unknown attacks. This threeday course will teach you how to address application services security requirements with Web App Firewall. After studying Citrix Web App Firewall, you'll learn about many different types of web attacks and vulnerabilities, such as SQL injection and cookie tampering, and how to protect against them. The course also covers policies, profiles and expressions; monitoring, management and reporting; and troubleshooting techniques. Highlighted features include the Adaptive Learning Engine and Secure Insight. This advanced course is designed for IT professionals with previous Citrix Networking experience.

Master the deployment and usage of Citrix Application Delivery Management with this two-day management and optimization course. You'll gain the skills needed to automate and manage network services for scale out of application architectures, and to optimize Citrix ADC-managed application delivery traffic. The curriculum focuses on centrally managing multiple Citrix ADC platforms, orchestrating configuration changes, reporting on transactions, visualizing infrastructure and planning infrastructure expansion. You will also learn how to implement Citrix ADC features, including caching, frontend optimization, Citrix ADC web logging and TCP/HTTP optimization, to optimize traffic managed by your Citrix networking environment.

Learn how to configure your Citrix networking environment to address application services security requirements with Citrix Web App Firewall; automate and manage network services for scale-out of application architectures with Citrix Application Delivery Management; and optimize Citrix ADC-managed application delivery traffic. This fiveday course for experienced Citrix networking architects, engineers and administrators will teach you to deploy and manage Web App Firewall to protect web applications against different types of attacks. It will also give you a practical understanding of Citrix Application Delivery Management capabilities for centralized management of multiple Citrix ADC platforms, orchestration of changes, transaction reporting, infrastructure visualization and planning.

In this expert level 5-day training course you will be exposed to advanced networking and Citrix ADC concepts and configurations. Through lecture, lab exercises, and real-world case studies, you will learn to look critically at environment requirements, constraints, and business drivers to create a complex Citrix networking solution. Topics to be covered in this course include multi-site and multitenant deployments, advanced authentication and load balancing, and automation and orchestration and advanced troubleshooting. This training will also prepare you for the Citrix Certified Expert in Networking (CCE-N) exam.

Configuring BGP on Cisco Routers version 4.0 provides students with in-depth knowledge of Border Gateway Protocol (BGP), the routing protocol that is one of the foundations of the Internet and New World technologies such as Multiprotocol Label Switching (MPLS). This curriculum covers the theory of BGP, configuration of BGP on Cisco IOS routers, detailed troubleshooting information, and hands-on exercises that provide learners with the skills that they need to configure and troubleshoot BGP networks in customer environments. Different service solutions in the curriculum cover BGP network design issues and usage rules for various BGP features, preparing learners to design and implement efficient, optimal, and troublefree BGP networks.

Improve your Citrix Virtual Apps and Desktops image management and performance with Citrix Provisioning. Learn to install and configure a highly available Citrix Provisioning farm according to leading practices. In this course, you will learn about the architecture, communication, and processes that make up Citrix Provisioning to be successful with deploying and managing a farm.

Manage and integrate vDisks and target devices with Citrix Virtual Apps and Desktops for easy rollback, upgrades, and performance of Virtual Delivery Agent machines. At the end of this course you will be able to install, configure and manage the Citrix Provisioning 7 solution.

This course provides the skills and knowledge necessary to Install, Configure, Monitor, and Troubleshoot the Cisco 5100/5400 Enterprise Networking Compute System (ENCS). Students will learn how to deploy the ENCS as a standalone as well as in High Availability Mode. Students will then learn how to deploy and Manage NVFIS with Windows, Linux and other Cisco Functions. Students will then learn how to monitor and troubleshoot the Hardware, IOS, and NFVIS Functions. Students will also perform several labs from the Initial Configuration, High Availability, Deployment of NFVIS VMs and Monitoring and Troubleshooting Hardware, VMs, and Applications.

This course will cover the basics of installing and operation of the Cisco DNA Center (DNAC). The Cisco DNAC is a stand-alone product that provides a single dashboard for every fundamental management task to simplify running an enterprise network. The DNAC is the management piece of the Software Defined Access (SDA) solution.

This three-day course gives network administrators, network operators, and network engineers a functional understanding of BIG-IP Access Policy Manager as it is commonly deployed in both application delivery network and remote access settings. The course introduces students to BIG-IP Access Policy Manager, its configuration objects, how it commonly deployed, and how typical administrative and operational activities are performed. The course includes lecture, hands-on labs, interactive demonstrations, and discussions.

This course gives networking professionals a functional understanding of the BIG-IP DNS system as it is commonly used. The course covers configuration and ongoing management of the BIG-IP DNS system, and includes a combination of lecture, discussion, and hands-on labs.

This course gives network professionals a functional understanding of BIG-IP Local Traffic Manager, introducing students to both commonly used and advanced BIG-IP LTM features and functionality. Incorporating lecture, extensive hands-on labs, and classroom discussion, the course helps students build the well-rounded skill set needed to manage BIG-IP LTM systems as part of a flexible and high performance application delivery network.

This course gives networking professionals hands-on knowledge of how to troubleshoot a BIG-IP system using a number of troubleshooting techniques as well as troubleshooting and system tools. This course includes lectures, labs, and discussions.

The Implementing Cisco MPLS (MPLS) v3.0 is a five-day course that is designed to help students prepare for MPLS exam. This update to the course reflects the most-recent developments in network design and technologies, using real-world scenarios to help reinforce the learning of key objectives. Enterprises and service providers face many challenges in terms of customer demand, including an ongoing need for value-added services. Conventional IP packet forwarding has several limitations, and more and more enterprise and service providers realize that something else is needed. Not only they must be concerned with protecting their existing infrastructure, but they must also find ways to generate new services that are not currently supportable using existing technologies. Multiprotocol Label Switching (MPLS) is a high-performance method for forwarding packets through a network. MPLS enables routers at the edge of a network to apply simple labels to packets. This practice allows the edge devices to switch packets according to labels, with minimal lookup overhead. MPLS integrates the performance and traffic-management capabilities of data link Layer 2 with the scalability and flexibility of network Layer 3 routing. When used in conjunction with other standard technologies, MPLS gives the ability to support value-added features.

In this Implementation and Configuration SDWAN Course, students will deploy and configure SD-WAN Controllers, vEdge Devices, and Cisco IOS-XE Devices. Students will create Multiple Device and CLI Templates that will allow Hundreds of devices to be deployed using only a few Centralized Templates. Students will create Security Policies to enable the Enterprise Firewall, IDS/IPS, URL Filtering, and Web Layer Security to protect and allow Enterprises to deploy Cloud applications as well as Direct Internet Access (DIA). Students will also create Local and Central Policies that enable a Centralized Policy control of WAN Routing and device QOS configuration and enforcement. Students will also learn how Cisco SD-WAN allows Enterprises to deploy an effective Cloud Solutions such as Amazon AWS, Microsoft Azure, and Google Cloud. Students will also learn how to Monitor and Troubleshoot the SD-WAN Solution.

*Our labs contain the NEW 8000 series routers!

This five-day course aims at providing network engineers and technicians that are working in the enterprise sector with the knowledge and skills that are needed to study and configure Cisco IOS Software IPv6 features. The course also provides an overview of IPv6 technologies, covers IPv6 design and implementation, describes IPv6 operations, addressing, routing, services, transition, and deployment of IPv6 in enterprise as well as in service provider networks, and includes case studies useful for deployment scenarios. The course also includes remote labs.

This course supports you in providing unified storage for enterprise servers and Red Hat® OpenStack Platform with Red Hat Ceph Storage. Learn to use a Ceph storage cluster to provide servers and cloud resources with object storage compatible with the Amazon S3 or OpenStack Swift APIs, Ceph-native or iSCSI-based block storage, and file storage using CephFS. This course is for you if you are a storage administrator or cloud operator who intends to deploy Red Hat Ceph Storage to your production data center environment or OpenStack installation.

This course will give you a grasp of the core concepts and foundational skills necessary for you to make the most of Red Hat® Decision Manager and Red Hat® Process Automation Manager as a business user. You will learn to navigate the improved user interface for Decision Manager and Process Automation Manager, as well as how to successfully design basic rules and business processes and define foundational case management concepts. This course is based on Red Hat® Enterprise Linux® 7.5, Red Hat Decision Manager 7.0, Red Hat Process Automation Manager 7.0, and Red Hat® OpenShift® Container Platform 3.9.

This course will help you master the core concepts behind business rules and processes, as well as how to author and test them. You will discover how to successfully navigate the improved user interface of Red Hat® Decision Manager and Red Hat® Process Automation Manager to develop these rules and business processes. You will also be empowered to design and run a case management project. This course is based on Red Hat® Enterprise Linux® 7.5, Red Hat Decision Manager 7.0, Red Hat Process Automation Manager 7.0, and Red Hat® OpenShift® Container Platform 3.9.

This course will guide you through an intensive, hands-on experience with the Pacemaker component of the Red Hat Enterprise Linux High-Availability Add-On, as well as cluster storage components from the Resilient Storage Add-On, including Cluster Logical Volume Manager (CLVM), Red Hat Global File System 2 (GFS2), and Device-Mapper Multipath. This course is based on Red Hat Enterprise Linux 7.1.

This course will empower you with the skills to configure and manage IdM, the comprehensive Identity Management solution bundled with Red Hat® Enterprise Linux. You will master these skills on the most requested Red Hat Identity Management (IdM) capabilities, including Active Directory trusts, multi-product federation, configuration management with Ansible, integrated certificate management, single sign-on, one-time passwords, and cybersecurity policy conformance.

This course will teach students to install a proof-of-concept, configure, use, and maintain Red Hat OpenStack Platform. The focus on this course will be managing OpenStack using the Horizon dashboard and the command-line interface and managing instances, leaving students with proof-of-concepts.

Whether you are a network engineer, network operator, cloud operators, or cloud administrator, this course will teaches you how to manage and tune Red Hat® OpenStack Platform for network performance. It will also help you prepare for the Red Hat® Certified Engineer (RHCE®) in Red Hat OpenStack exam (EX310). This offering is based on Red Hat OpenStack version 10.0 and Red Hat Enterprise Linux 7.4.

This course combines the foundations and applications established and covered in Red Hat System Administration I (RH124) and Red Hat System Administration II (RH134). The rapid pace of review and consolidated course timeline allow you to focus on practical application, making this offering best suited for you if you already have significant experience with Linux® administration. This course is based on Red Hat® Enterprise Linux 8.

Red Hat Satellite 6 Administration (RH403) is a lab-based course that explores the concepts and methods necessary for successful large-scale management of Red Hat® Enterprise Linux® systems. You will learn how to configure Red Hat Satellite 6 on a server and populate it with software packages. You will use Red Hat Satellite to manage the software development life cycle of a subscribed host and its configuration, and learn how to provision hosts integrated with software and Ansible® configuration management upon deployment. This course is based on Red Hat Enterprise Linux 8 and Red Hat Satellite 6.6.

As an infrastructure administrator or security professional, this course prepares you to identity and mitigate threats to OpenShift container-based infrastructure. You will also understand how to implement and manage secure architecture, policies, and procedures for modern containerized applications and software-defined networking.

You will discover how to use secure and trusted container images, registries, and source code; manage network and storage isolation; implement application single sign-on; and configure appropriate security constraints and service role–based access control. You will also understand how existing core Linux technologies - such as namespaces, cgroups, seccomp, capabilities, and SELinux—provide a robust and mature host environment with strongly secure containers.

This course is based on Red Hat®Enterprise Linux® 7.5, Red Hat® OpenShift® Container Platform 3.11, and Red Hat® Identity Manager 7.5.

As a senior system and storage administrator who is interested in deploying scalable, highly available storage on off-the-shelf hardware and in cloud environments, this course is for you.

You will learn how to install, configure, and maintain a cluster of Red Hat Storage servers. Then, you will explore highly available common Internet file systems (CIFS) and network file systems (NFS) using Clustered Trivial DataBase (CTDB), unified file and object storage, and geo-replication. Finally, you will be given a firm grasp of Hadoop plugin for Red Hat Storage, snapshots, and geo-replication.

This course is based on Red Hat Gluster Storage 3. It can help you prepare for the Red Hat Certified Specialist in Gluster Storage Administration exam (EX236).

Red Hat System Administration I (RH124) equips you with Linux® administration "survival skills" by focusing on foundational Linux concepts and core tasks. You will learn how to apply command-line concepts and enterprise-level tools, starting you on your journey toward becoming a full-time Linux system administrator. This path continues with the follow-on course, Red Hat System Administration II (RH134).

Red Hat System Administration II (RH134) is designed as the second part of the Red Hat® Certified System Administrator (RHCSA®) training track for IT professionals who have taken Red Hat System Administration I (RH124). The course goes deeper into core Linux® system administration skills, including storage configuration, security feature management, task control, and installation and deployment of Red Hat® Enterprise Linux.

This course focuses on the key tasks needed to become a full time Linux administrator and goes deeper into enterprise Linux administration including file systems and partitioning, logical volumes, SELinux, firewalling, and troubleshooting.

The storage area network (SAN) infrastructure facilitates storage consolidation, data sharing, server clustering, LAN-free and server-less backup across heterogeneous host server platforms. This course focuses on the planning and implementation considerations associated with establishing that SAN infrastructure. Functions provided by SAN fabric components, such as Fibre Channel host bus adapters (HBAs), Fibre Channel switches and directors, and SCSI to Fibre Channel protocol converters are discussed, and the interdependencies of these components are examined. Mechanisms to implement resource access control for data access integrity among heterogeneous hosts in a storage networking environment are also examined.

This five-day, fast-paced course provides comprehensive training on how to install, configure, and manage a VMware NSX-T™ Data Center environment. This course covers key NSX-T Data Center features and functionality offered in the NSX-T Data Center 3.0 release, including the overall infrastructure, logical switching, logical routing, networking and security services, micro-segmentation and firewalls, and more. Access to a software-defined data center environment is provided through hands-on labs to reinforce the skills and concepts presented in the course.